Re: WindowsXP Home

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi JR,

Can you please tell me what the text of the blue screen says?

Also, are you running Service Pack 2 of XP?

Here's some ideas from the Microsoft KB articles that might help you:

If you're running a Logitech mouse and installed the Mouseware, this article
may help you:
http://support.microsoft.com/default.aspx?scid=kb;en-us;810980

Another article covers the "DRIVER_POWER_STATE_FAILURE " error:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315249

Another thing that might affect your shutdown is devices attached to your
computer when you attempt to shut it down. If you have some USB devices
such as a printer, CD burner, Flash drive, etc connected, try unplugging
them before shutting down and see if your problem still occurs.

Hope this helps!


--
Lance Zielinski
Microsoft Corporation

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"JR in Dallas" <JRinDallas@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:55ECE4F7-1FB2-47EC-86DF-8B3A12708898@xxxxxxxxxxxxxxxx
> My computer (HP 522n) running WindowsXP Home has suddenly started hanging
> in
> the shutdown mode. My question is: Is this a computer or Windows XP issue?
> It
> starts as if its shutting down and then hangs on the "blue screen" Windows
> shutting down, saving settings and I have to turn it off manually with the
> on/off switch. Help!


.

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