Re: Symantec Unistallation Problems
- From: Bin Lurchin <lurch@xxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 01 Nov 2005 21:06:59 +0000
PKCHRISJ wrote:
You don't say what Verion of Nav you are trying to remove - though the Link does take me to version 10.Hello, I am working with a Compaq Presario laptop. The laptop is fully patched running XP Home with SP2. The preloaded antivirus software that came with the machine (Norton Antivirus) expired so I am attempting to install Symantec Corporate AntiVirus (the school that I work for has a site license for all students) so that the user has virus protection. I ran the uninstall for Norton and all of its associated files (such as live update). I then installed Symantec and it appeared to work fine, but Live Update would not work. Needless to say, i attempted unistalling Symantec, and this did not work. I then went online to Symantec's Website (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005050210381448?Open&src=&docid=2002031914291648&nsf=ent-security.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=) and followed the instructions there. I have removed everything connected with Symantec but whenever I right-click on an icon in Windows or when i do several other commands (ex. Deleting files) a Windows Installer Dialogue Box pops up that says "Symantec Antivirus". I want to know where this .exe file is located on my system, and get rid of it. I cant let it finish because it doesnt work, and i cant try and reinstall because it pops up there to. ~Chris
Are you sure this is the version that you have removed?
Have you tried the SYMNRT Product
SymNRT is a program that can remove some Norton software from your computer. SymNRT runs on Windows 98, Windows Me, Windows 2000, and Windows XP.
SymNRT should be used only if you have tried to uninstall the Norton program using Windows Add/Remove Programs and that did not work.
Will SymNRT work for you? SymNRT will remove these--and only these--Norton programs:
Norton AntiVirus 2004/2005/2006 Norton AntiVirus Professional 2004 Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006 Norton SystemWorks 2004/2005 Professional Edition Norton SystemWorks 2005/2005/2006 Premier Norton SystemWorks 2006 Norton SystemWorks 2006 Basic Edition Norton Password Manager 2004 Norton Internet Security 2004/2005/2006 Norton Internet Security 5 and 10 User Pack 2004/2005/2006 Norton Personal Firewall 2004/2005/2006 Norton AntiSpam 2004/2005/2006 Ghost 2003 or Ghost Version 9.0 Norton Ghost 10.0
You can find it here http://tinyurl.com/amm5m
.
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- Symantec Unistallation Problems
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