Re: xp hangs on load
- From: Malke <notreally@xxxxxxxxxxx>
- Date: Sat, 01 Oct 2005 05:26:47 -0700
Mike Hollywood wrote:
> sorry for the confusion, it's not a laptop, it's a tower.I
> I'm leaning awar fm hardware because it hangs at
> exactly the same point when xp starts loading. It
> gets to where it loads explorer and hangs, both in
> normal, and in safe mode loads.
>
>>>
>>> I went over to help a neighbor out and ran into a problem I hand't
>>> seen before.
>>> XP won't finish the load, hangs with a dialog box that says unable
>>> to load
>>> explorer or something like that.
>>> It's a Compaq running a 1.6 gig celeron cpu. about 3 years old.
>>> Hitting F8 it starts to come up in safe mode, and hangs in the same
>>> spot. Hitting F10 runs a compaq restore, but it hangs in the same
>>> spot. The owner didn't make restore disks, and none came with his
>>> system.
>>> The book said to make them before a problem arose. duh...
>>> There is a partition on the hard drive that has the restore data,
>>> however,
>>> I think it only works with the restore disks had they been created.
>>>
>>> Has anyone run into this and is there a work around other than
>>> buying a retail copy of XP and rebuilding the system?
>>>
A good way to determine if it is hardware or software is to boot with
Knoppix. If Knoppix runs well, then you know the problem is with
Windows. Unfortunately, with a Compaq the only way to restore it is by
paying the $25 for new restore disks (if Compaq still has them) or by
wiping the system, installing a retail copy along with all the Compaq
drivers.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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