Re: URGENT- Invalid Code- Retail XP Home Upgrade (last day to replace at store-maybe)
- From: "Doug Knox MS-MVP" <dknox@xxxxxxxx>
- Date: Tue, 20 Sep 2005 12:36:31 -0400
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q310637
--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
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"QZ" <nothing> wrote in message news:nKidnesdXpDu263eRVn-tQ@xxxxxxxxxxxxxx
>I got a Windows XP SP2 Home Upgrade- *Retail*. for one of our two homebuilt
> PCs, that will soon be partially upgraded. It was the next to last day to
> return
> it, so I had to check it for defects. (Actually, their policy isn't even
> clear that they would replace it. And I usually read policies carefully.)
>
> I bought it from an office super store.
> It looks factory sealed to me. The CD looks fine. I attempted a clean
> install,
> as usual. (The other PC has another copy of WinXP)
>
> If installed successfully, I know I would then have 30 days to use it w/o
> activating; in the meantime I would have the PC upgraded, and then could
> re-install it and activate.
>
> I get 'The CD Key which you entered is invalid'. And I read MS's article
> about this before asking. No, I am not misreading the letters/numbers. I
> even had someone else double check it. I made settings changes in the BIOS
> regarding it's virus checker and others.
>
> Maybe a typo on the ID sticker on the back of the folder. So, maybe I need a
> new key?
> How is the wait time with MS phones?
> A defective CD or CD-ROM drive?
>
> *I haven't found anyone else having this error for a new retail install. I
> am an experienced builder, so I am perplexed with this.
> My luck, for testing, it might be just this old PC being problematic.Maybe,
> when the PC is upgraded it might be fine, but who knows.
>
> I was thinking of trying MS for a new key. If key fails, try for a new CD
> from the vendor. If not, get MS to replace the CD.
>
> Thanks,
> QZ
>
>
>
>
.
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