Re: Configuration Change
- From: "mcl" <levinemc@xxxxxxxxxxx>
- Date: Sun, 11 Sep 2005 07:34:47 -0400
My wife has no idea how to add software or hardware. I'm convinced it's a
product activation thing.
The first time I redid everything after adding the HD (I was back in
Illinois the full week of memorial day) I decided to add MS Antispyware
later in the week (yes, she's running Antivirus & Firewall software).
I have arthritis in my lower back and right knee. I use a cane and they want
to do a knee replacement. I also use reading glasses. I was gradually
restoring all software and settings (look and feel) to make things easy for
her. When I went to the website it said I needed the product key from either
the install disk or from the label on the machine. Her machine is a 933mhz
emachine. The activation code was not on the install disk. It was at night
in a partially darkened room.
It was hard enough getting down, pulling all off all the cables on that
stupid machine and taking it to a table the first day I was there to replace
the HD. (Wife had to carry it. Back is so bad I couldn't. Plus with use of
cane I only have one hand to use. If it doesn't have a handle and I can't
get my left arm around it securely I can't carry it).
Anyway, I wasn't about to try and lower myself to the floor and try to read
some stupid product code in a darkened room so I just cancelled out of the
install. As I said I'm convinced it's a product key problem. If I try to
talk her through another re-install how do I tell her how to make sure the
product key is installed? I suppose I could try to talk her through going to
MS to get the antispyware. It asked for the product key. (Wow, just the
thought of directing her by phone on doing something like that has divorce
all over it).
"Rick "Nutcase" Rogers" <rick@xxxxxxxx> wrote in message
news:OzYDV0mtFHA.3628@xxxxxxxxxxxxxxxxxxxxxxx
> And you are sure she's not adding any software/hardware to the system? Is
> that all there is to the error message?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "mcl" <levinemc@xxxxxxxxxxx> wrote in message
> news:oKKUe.1972$Ma.189@xxxxxxxxxxx
>> Boot up. All she gets is a dos type message.
>> Booting in safe mode doesn't help. Same message.
>> You know with the usual prompts for safe mode or normal boot.
>>
>> "Rick "Nutcase" Rogers" <rick@xxxxxxxx> wrote in message
>> news:%238NTyQktFHA.908@xxxxxxxxxxxxxxxxxxxxxxx
>>> Hi,
>>>
>>> So when precisely does the "configuration change" message appear? During
>>> normal use? Or at boot up? Is this all there is to the message? It could
>>> be as simple as some piece of installed software.
>>>
>>> --
>>> Best of Luck,
>>>
>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>> http://mvp.support.microsoft.com/
>>> Associate Expert - WindowsXP Expert Zone
>>> www.microsoft.com/windowsxp/expertzone
>>> Windows help - www.rickrogers.org
>>>
>>> "mcl" <levinemc@xxxxxxxxxxx> wrote in message
>>> news:xeDUe.5594$O52.4680@xxxxxxxxxxx
>>>> Few weeks.
>>>> It works fine for a while then stops and just displays configuration
>>>> change.
>>>>
>>>>
>>>> "Rick "Nutcase" Rogers" <rick@xxxxxxxx> wrote in message
>>>> news:ONm9uZgtFHA.3596@xxxxxxxxxxxxxxxxxxxxxxx
>>>>> Hi,
>>>>>
>>>>> Define "a while". 10 minutes? A few days? Weeks? Activation (not
>>>>> registration) would not be hamstrung by changing the hard drive. I
>>>>> doubt that it has anything to do with it. If it did, it would occur
>>>>> during installation, not at a later time. I would also run a drive
>>>>> diagnostic, as the 80GB may be dying as well.
>>>>>
>>>>> --
>>>>> Best of Luck,
>>>>>
>>>>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>>>>> http://mvp.support.microsoft.com/
>>>>> Associate Expert - WindowsXP Expert Zone
>>>>> www.microsoft.com/windowsxp/expertzone
>>>>> Windows help - www.rickrogers.org
>>>>>
>>>>> "mcl" <levinemc@xxxxxxxxxxx> wrote in message
>>>>> news:KBAUe.35387$1g2.17528@xxxxxxxxxxx
>>>>>> OK, my wifes hard drive died. She mostly just uses her system to
>>>>>> browse the internet & e-mail. The HD was a 40gb. So, on my system I
>>>>>> had a 120 & 80 gb drive. So I bought a new 250gb drive at Sam's for
>>>>>> $119 and installed it in my system and gave her my 80gb. Her system
>>>>>> only has a system restore CD. So I redid everything. Put it back to
>>>>>> as it was when new but with this "hand-me-down" HD. That worked for a
>>>>>> while but then it stopped booting and only showed "configuration
>>>>>> change". So I did it again. Once again it lasted for a while then did
>>>>>> the same thing. So I assume this has to do with their registration
>>>>>> BS. Of course it down't say anything like that. It doesn't say to
>>>>>> contact MS or anything. So how do I fix it? I know when I used the
>>>>>> restore disk it didn't ask for a product key. So how do I get it
>>>>>> reregisterd?
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
.
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