Re: How to Upgrade USB 1.1 port to USB 2.0 port

I would start by installing service pack 2 for Windows XP. It is one of the
first things I do when servicing a computer these days.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"

"realmqt" <realmqt@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EF0A16FE-A622-4460-B7AB-21D34157B1E7@xxxxxxxxxxxxxxxx
> I, too, have been running in circles. I'm trying to install a JumpDrive
> and
> after hours in conference with service techs, I was told that I need to
> Upgrade USB 1.1 port to USB 2.0 port and I need to upgrade my drivers by
> downloading Service Pack 1.
>
> Further research at this website turned up this: "FIX: A USB device
> appears with yellow exclamation mark (Code 31) in Windows Device Manager"
> And
> it says to contact Microsoft Product Support Service for that FIX. At
> that
> page, I was sent in more circles and at this point, I'm lost.
>
> The Lexar people said I don't have to Upgrade my USB port -- rather it
> will
> just run more slowly. At this point, all I'm trying to find out is where
> I
> can download the HOTFIX to solve the yellow exclamation point as quoted
> above.
>
> Can anyone assist me?


.

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