Re: Error messages (forwarded by friend)

She finally sent me the screenshot.. I don't think this group will let me
forward it... but I looked at it..and the source of the errors seems to be
Service Control Manager, disk, win32k,and DHCP. Hope this helps... Rainy


"Rainy" <rainydays38@xxxxxxxxxxxxxx> wrote in message
news:B_NBe.154208$x96.31985@xxxxxxxxxxxx
> Hi finally got some of the event or error messages.. there are a number
> she copied and pasted..Looks like she has more than one
> problem... system clock, cdrom drive, (cd rom does work)although not sure
> if this is referring to her dvd burner which has never worked... hope you
> can help... thanks ahead of time.. Rainy
>
> -
> Subject: error messages to forward, several of them
>
> Event Type: Warning
> Event Source: W32Time
> Event Category: None
> Event ID: 36
> Date: 7/15/2005
> Time: 1:35:26 AM
> User: N/A
> Computer: JANE-3LXVVEDMRK
> Description:
> The time service has not been able to synchronize the system time for
> 49152 seconds because none of the time providers has
> been able to provide a usable time stamp. The system clock is
> unsynchronized.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> and another one.....
>
> Event Type: Error
> Event Source: Dhcp
> Event Category: None
> Event ID: 1002
> Date: 7/14/2005
> Time: 11:53:44 AM
> User: N/A
> Computer: JANE-3LXVVEDMRK
> Description:
> The IP address lease 192.168.1.101 for the Network Card with network
> address 00055D507E70 has been denied by the DHCP server
> 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> and another....
> Event Type: Error
> Event Source: ipnathlp
> Event Category: None
> Event ID: 32003
> Date: 7/12/2005
> Time: 9:33:00 PM
> User: N/A
> Computer: JANE-3LXVVEDMRK
> Description:
> The Network Address Translator (NAT) was unable to request an
> operation of the kernel-mode translation module. This may
> indicate misconfiguration, insufficient resources, or an internal error.
> The data is the error code.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 1f 00 00 00 ....
>
>
> and I get this one often.....
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7026
> Date: 7/12/2005
> Time: 9:22:44 PM
> User: N/A
> Computer: JANE-3LXVVEDMRK
> Description:
> The following boot-start or system-start driver(s) failed to load:
> Cdrom
> redbook
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
> Event Type: Error
> Event Source: System Error
> Event Category: (102)
> Event ID: 1003
> Date: 7/12/2005
> Time: 8:22:34 PM
> User: N/A
> Computer: JANE-3LXVVEDMRK
> Description:
> Error code 0000004e, parameter1 00000099, parameter2 00000000,
> parameter3 00000000, parameter4 00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 53 79 73 74 65 6d 20 45 System E
> 0008: 72 72 6f 72 20 20 45 72 rror Er
> 0010: 72 6f 72 20 63 6f 64 65 ror code
> 0018: 20 30 30 30 30 30 30 34 0000004
> 0020: 65 20 20 50 61 72 61 6d e Param
> 0028: 65 74 65 72 73 20 30 30 eters 00
> 0030: 30 30 30 30 39 39 2c 20 000099,
> 0038: 30 30 30 30 30 30 30 30 00000000
> 0040: 2c 20 30 30 30 30 30 30 , 000000
> 0048: 30 30 2c 20 30 30 30 30 00, 0000
> 0050: 30 30 30 30 0000
>
>
> Event Type: Warning
> Event Source: Disk
> Event Category: None
> Event ID: 51
> Date: 7/11/2005
> Time: 8:23:11 AM
> User: N/A
> Computer: JANE-3LXVVEDMRK
> Description:
> An error was detected on device \Device\Harddisk1\D during a paging
> operation.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 03 00 68 00 01 00 b6 00 ..h...¶.
> 0008: 00 00 00 00 33 00 04 80 ....3..?
> 0010: 2d 01 00 00 00 00 00 00 -.......
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 4e 45 36 00 00 00 00 .NE6....
> 0028: ae e7 44 00 00 00 00 00 ®çD.....
> 0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
> 0038: 40 00 00 84 02 00 01 00 @..?....
> 0040: 00 20 0a 12 40 03 20 40 . ..@. @
> 0048: 00 00 00 00 0a 00 00 00 ........
> 0050: 00 00 00 00 08 f7 ae ff .....÷®ÿ
> 0058: 00 00 00 00 38 5d 94 ff ....8]?ÿ
> 0060: 02 00 00 00 a7 22 1b 00 ....§"..
> 0068: 28 00 00 1b 22 a7 00 00 (..."§..
> 0070: 80 00 00 00 00 00 00 00 ?.......
> 0078: f0 00 06 00 00 00 00 0b ð.......
> 0080: 00 00 00 00 5a 01 00 00 ....Z...
> 0088: 00 00 00 00 00 00 00 00 ........
> ---- Original Message -----
> From: "Rainy" <rainydays38@xxxxxxxxxxxxxx>
> Newsgroups: microsoft.public.windowsxp.basics
> Sent: Thursday, July 14, 2005 7:40 PM
> Subject: Re: Viewing errors
>
>
> thanks so much, I just forwarded all this information to her... keeping
> fingers crossed! thanks Rainy
> "Sharon F" <sharonfDEL@xxxxxxxxxxx> wrote in message
> news:O2%23013MiFHA.1788@xxxxxxxxxxxxxxxxxxxxxxx
>> On Thu, 14 Jul 2005 12:49:23 GMT, Rainy wrote:
>>
>>> Hi sharon.. I'm still trying to help my friend resolve this issue... she
>>> said she went into error report and sent me a screenshot of what the
>>> error
>>> said, but I never received it.. she said that it is a driver error.. the
>>> error also says that it does not know which driver and when she clicked
>>> on
>>> the link, it said they didn't know how to fix it..:( .. Is there a way
>>> to
>>> find out which driver it is? Perhaps in device manager? thanks for any
>>> response.. Rainy
>>
>> Unfortunately, vague errors like this are not easy to diagnose from a
>> distance. Some thoughts:
>>
>> -Have her check again to see if there is any mention of a file name in
>> the
>> error reports. If it's capturing enough to say driver error, it's very
>> possible a file name is mentioned too. When she has the error report from
>> Event Viewer on screen, there is a little button with an image of what
>> looks like two sheets of paper. Clicking this will copy the error report
>> to
>> the clipboard. She can then click her mouse in an email message body and
>> paste (ctrl +V) the text into it.
>>
>> -It wouldn't hurt to check device manager. If there is anything there
>> with
>> a yellow exclamation mark, those would be good items to check first.
>>
>> -Sudden shutdowns with no explanation ... A common cause is overheating.
>> Most modern systems will shut themselves down when a temperature
>> threshold
>> is reached to protect the CPU from getting fried. The action is sudden
>> and
>> there is usually no error message captured at all. One second you're
>> working away and the next - nothing! Wouldn't hurt to clean out the dust
>> bunnies and check the working condition of the CPU fan and the case fans.
>> If the PC tower is packed away in a cabinet - consider moving it out
>> where
>> there is improved airflow.
>>
>> -Display card that is overheating. If she has a fancy display card, it
>> may
>> need its fan cleaned or replaced. Some display cards have no fans. There
>> are simple little fans available for purchase that can be placed next to
>> the display card. These draw heat off of the video chip on the card and
>> blow the hot air out of a PCI slot on the back of the PC tower. These
>> cost
>> about $20 USD.
>>
>> -Outdated or damaged display drivers can cause a wide variety of
>> symptoms.
>> If these are at fault, her shutdowns will most likely be occurring when
>> doing something more stressful to the graphical engine. Examples: game
>> playing, viewing multimedia files (movies, presentations, etc). Have seen
>> new display drivers solve seemingly unrelated errors such as pesty errors
>> while browsing the internet. Most hardware can truck along decently with
>> half baked drivers but the same does not hold true for display drivers.
>>
>> -A particular program in need of an update. If the problem only happens
>> with one application, check for an update. Example: I had a cute little
>> mahjong game that was in dire need of an update. Using it would sometimes
>> lock the machine to a black screen requiring a restart. The lockup was
>> hard
>> and sudden with no error messages captured. No updates available from
>> vendor. After the last round of Windows updates, this worsened and
>> disrupted the video display to the point that the monitors went offline.
>> Finally uninstalled the game since it will not be updated.
>>
>> --
>> Sharon F
>> MS-MVP ~ Windows Shell/User
>
>
>


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