Re: MS Word is hung up

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Hi,

Have you tried deleting normal.dot yet?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"hokiegamecuber" <hokiegamecuber@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:17CE2C65-C92D-418D-8728-0E5FBA500C61@xxxxxxxxxxxxxxxx
> Thanks. It won't let me install SR-1 saying it cannot detect Office 97 on
> my
> computer and then won't install SR-2 because I don't have SR-1 installed.
> Nonetheless, I'm having the same problem with Word. What else? Should I
> reinstall Office97? I can't figure out how to turn off my McAfee Virus
> scanner too.
> Thanks for your help!
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Right.
>>
>> In addition, hokiegamecuber might also try locating and deleting
>> normal.dot.
>> The template may be damaged.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Galen" <galennews@xxxxxxxxx> wrote in message
>> news:%23$USAb7RFHA.1172@xxxxxxxxxxxxxxxxxxxxxxx
>> > In news:7E196B43-4D43-4E62-9910-A874B368E565@xxxxxxxxxxxxx,
>> > hokiegamecuber <hokiegamecuber@xxxxxxxxxxxxxxxxxxxxxxxxx> had this to
>> > say:
>> >
>> > My reply is at the bottom of your sent message:
>> >
>> >> I tried the uninstall and reinstall of Office and Word still gets
>> >> hung up with the hourglass cursor, never stops blinking to allow me
>> >> to use the program. Other programs (Excel,etc) are fine. What else?
>> >> Thank you!
>> >
>> > I think Rick means have you installed the service packs not just for
>> > the
>> > OS but also for Office?
>> >
>> > Galen
>> > --
>> > Signature changed for a moment of silence.
>> > Rest well Alex and we'll see you on the other side.
>> >
>>
>>
>>


.

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