Re: Windows Update will not install

From: Rick \ (rick_at_mvps.org)
Date: 01/29/05 

Date: Fri, 28 Jan 2005 19:17:38 -0500

Hi,

Click start/run, type %windir%\windowsupdate.log and click ok. Scroll to the
bottom, look for error codes from the most recent portion at the bottom.
Post back with these, usually in the form of 0x000000. 

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"noel" <kwok5653-04@yahoo.com.au> wrote in message 
news:Xns95ED709FF1746gnoelXXXXX@61.9.191.5...
> When I try to download and install Windows updates through the Help and
> Support Page, I get an Unable to Install message.  But when I search and
> download the respective update files from the Microsoft Update site, they
> install OK. I use Windows XP Home with SP2, and it started to happen after
> I have installed XP2 (maybe not immediately after but I can't recall
> exactly).  Any suggestions will be appreciated.
>
>
>

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