Re: Mustek 1200UB - Wont Work On Limited User Account. Why?
From: Michael Solomon \(MS-MVP\) (user_at_#notme.com)
Date: 12/24/04
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Date: Fri, 24 Dec 2004 10:38:25 -0800
Actually, Mustek has likely updated the drivers since the scanner came out
which doesn't necessarily mean it's being supported in XP or if it is, that
it would work in a multi-user environment.
That said, if you are installing software bundle with your scanner, it is
unlikely that the software bundle that came with the scanner has been
updated and usually they aren't since that software comes from third
parties. Such software often interferes with the function of the scanner in
XP unless it was designed specifically for XP.
If you have installed such software, that might be the issue. You might try
removing everything, the bundle, the scanner and start over, only installing
the drivers and trying to do the same in the other account(s) as I
originally described if it isn't recognized in the other account and see if
that resolves the issue.
-- Michael Solomon MS-MVP Windows Shell/User Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Jake" <jake@home.com> wrote in message news:eF$VegZ6EHA.2624@TK2MSFTNGP11.phx.gbl... >I tried what you said with changing the account type but still didnt work. > I did get the scanner with a computer with Windows 98 back in 1999 , so as > you say it wouldnt be designed for a multi user operating system. I > downloaded the drivers off the net but I reckon they must be the same > drivers that were shipped with it when the scanner first came out. Thanks > anyway for the suggestion > > Jake > > > "Michael Solomon (MS-MVP)" <user@#notme.com> wrote in message > news:eUe6a6U6EHA.2600@TK2MSFTNGP09.phx.gbl... >> Most applications weren't designed for this type of multi-user > environment. >> Such applications need to be installed in each specific user's account to >> whom you wish to grant access. >> >> First, be sure the account to which you wish to grant access is set to >> administrator and not limited. Install the applications to the same > folder >> in which it was originally installed. This will look the same as one >> install on your hard drive but create the pointers necessary for this >> user >> to have access to the application. >> >> Once the installation is complete, you can return the account to its > limited >> status if that is what you want and the user should still have access. >> >> >> -- >> Michael Solomon MS-MVP >> Windows Shell/User >> Backup is a PC User's Best Friend >> DTS-L.Org: http://www.dts-l.org/ >> >> "Jake" <jake@home.com> wrote in message >> news:O0LgcdU6EHA.1564@TK2MSFTNGP09.phx.gbl... >> >I recently installed my scanner which is a Mustek 1200 UB. I installed >> > while I was in the administrator account. It works perfect in that >> > account. >> > When I logged off and tried to use it in one of the limited accounts on >> > mycomputer, it comes up with a dialog box saying "The scanner is not >> > connected. Please check the cable". My question is how do I get it to >> > workon the limited account? >> > >> > Thanks in advance to anyone who can come up with a solution for this >> > problem. >> > >> > Jake >> > >> > >> > >> >> > >
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