Re: cannot send emails

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: John Barnett MVP (freelanceit_at_mvps.org.nospam)
Date: 12/15/04 

Date: Wed, 15 Dec 2004 17:55:51 -0000

As you can receive emails have you checked that SMTP details are correct for
your email account?
In outlook click Tools on the main menu and then click e-mail account
option. Select 'view or change existing e-mail account' and press Next.
Select the email account from the email account window and then press the
Change button. Look in the Server information section and make sure that the
pop3 and SMTP are correct for your email provider.

For example:

Incoming mail server(pop3) = pop3.youremailprovider.net

Outgoing mail server(SMTP) = SMTP.youremailprovider.net

My provider details look something like this:

Incoming = pop3.glowinternet.net
Outgoing = SMTP.glowinternet.net

Some providers use just 'pop' (without the 3)

Another thing you might check is that your SMTP server doesn't require
authentication before it can send mail. In the e-mail account window of
Microsoft outlook click on the More settings button. In the next window
click the 'outgoing server' tab. If the 'my outgoing server SMTP requires
authentication box is tick it should also have a log in user name and
password. Some email providers insist upon authentication for security
reason while others don't bother but it is worth checking just in case it
got inadvertently ticked. 

-- 
John Barnett MVP
Associate Expert
http://freespace.virgin.net/john.freelanceit/index.htm
"Woof" <bulldog@hotmail.com> wrote in message 
news:cpnn3l$2d40$1@otis.netspace.net.au...
> Since installing Windows XP Pro I am unable to send emails, although I can
> still receive them.
> Each time I click on Send/Receive button the window of the email in the
> process of being sent pops up but then times out.
> I have deleted the old outbox.dbx file, as someone suggested, but this did
> not fix the problem.
> Any help appreciated.
> Thanks
> Andy
>
>
>
>

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