Re: ** DVD / CD-ROM drive disappeared **

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From: Kelly (kelly_at_mvps.org)
Date: 12/05/04 

Date: Sat, 4 Dec 2004 22:34:57 -0600

Uhmm, is that a new MVP requirement, Rick? <w> 

-- 
All the Best,
Kelly (MS-MVP)
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message 
news:epH%23oxf2EHA.2876@TK2MSFTNGP12.phx.gbl...
> <g> Checked under the hood lately to make sure? <g>
>
> -- 
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Kelly" <kelly@mvps.org> wrote in message 
> news:OoUZrPd2EHA.2804@TK2MSFTNGP15.phx.gbl...
>> >He's the best.
>>
>> She....  :o)
>>
>>
>> -- 
>> All the Best,
>> Kelly (MS-MVP)
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>>
>> "Bullwinkle. J. Moose" <moose.nyc@nospam.verizon.net> wrote in message 
>> news:e%23dezPc2EHA.2568@TK2MSFTNGP10.phx.gbl...
>>> This may have been caused by a virus. Run an anti-virus program as well 
>>> as a malware removal program such as spybot search and destroy and 
>>> ad-aware all are free.
>>>
>>> Run them first then reinstall using Kelly's help. He's the best.
>>>
>>> Good luck.
>>>
>>> "Truk Spie" <Truk Spie@discussions.microsoft.com> wrote in message 
>>> news:F227ACAD-AEE8-411C-AB69-BB9F7313D995@microsoft.com...
>>>>
>>>>
>>>> "Kumaran" wrote:
>>>>
>>>>> Dear experts,
>>>>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>>>>
>>>>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>>>>> disappeared from the windows explorer. When I checked with "Device 
>>>>> Manager",
>>>>> it says driver files are corrupt ( Error code: 39 ).
>>>>>
>>>>> I tried following methods to fix the problems.
>>>>>
>>>>> - I tried "System Restore", but it did not fix the problem.
>>>>>
>>>>> - I uninstalled and reinstalled the driver, but again says driver 
>>>>> files are
>>>>> corrupted ( code: 39)
>>>>>
>>>>> - I looked at the DVD drive manufacturer's website, it says there is 
>>>>> no
>>>>> special driver available and
>>>>>    the XP OS itself provides it. For the same reason, I could not get 
>>>>> the
>>>>> driver from COMPAQ also.
>>>>>
>>>>> - Fortunately, I had complete XP installation files, but unfortunately 
>>>>> when
>>>>> I attempted for reinstallation,
>>>>>    it quits by saying that I already have a more recent version than 
>>>>> the one
>>>>> currently being installed.
>>>>>
>>>>> How can I fix this problem.
>>>>> Will reinstalling SP2 solve the problem ?
>>>>> Is there any standard DVD / CD-ROM driver download available for XP 
>>>>> Pro ?
>>>>>
>>>>> Experts, kindly help me.
>>>>>
>>>>> Regards
>>>>> Kumaran
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>>
>>
>>
>
>

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