Re: ** DVD / CD-ROM drive disappeared **

From: Rick \ (rick_at_mvps.org)
Date: 12/04/04 

Date: Sat, 4 Dec 2004 07:25:45 -0500

<g> Checked under the hood lately to make sure? <g> 

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Kelly" <kelly@mvps.org> wrote in message 
news:OoUZrPd2EHA.2804@TK2MSFTNGP15.phx.gbl...
> >He's the best.
>
> She....  :o)
>
>
> -- 
> All the Best,
> Kelly (MS-MVP)
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
> "Bullwinkle. J. Moose" <moose.nyc@nospam.verizon.net> wrote in message 
> news:e%23dezPc2EHA.2568@TK2MSFTNGP10.phx.gbl...
>> This may have been caused by a virus. Run an anti-virus program as well 
>> as a malware removal program such as spybot search and destroy and 
>> ad-aware all are free.
>>
>> Run them first then reinstall using Kelly's help. He's the best.
>>
>> Good luck.
>>
>> "Truk Spie" <Truk Spie@discussions.microsoft.com> wrote in message 
>> news:F227ACAD-AEE8-411C-AB69-BB9F7313D995@microsoft.com...
>>>
>>>
>>> "Kumaran" wrote:
>>>
>>>> Dear experts,
>>>> I'm having Win XP Pro + SP2 in my COMPAQ laptop.
>>>>
>>>> I have installed SP5 for Visual Studio 6.0, after that DVD drive had
>>>> disappeared from the windows explorer. When I checked with "Device 
>>>> Manager",
>>>> it says driver files are corrupt ( Error code: 39 ).
>>>>
>>>> I tried following methods to fix the problems.
>>>>
>>>> - I tried "System Restore", but it did not fix the problem.
>>>>
>>>> - I uninstalled and reinstalled the driver, but again says driver files 
>>>> are
>>>> corrupted ( code: 39)
>>>>
>>>> - I looked at the DVD drive manufacturer's website, it says there is no
>>>> special driver available and
>>>>    the XP OS itself provides it. For the same reason, I could not get 
>>>> the
>>>> driver from COMPAQ also.
>>>>
>>>> - Fortunately, I had complete XP installation files, but unfortunately 
>>>> when
>>>> I attempted for reinstallation,
>>>>    it quits by saying that I already have a more recent version than 
>>>> the one
>>>> currently being installed.
>>>>
>>>> How can I fix this problem.
>>>> Will reinstalling SP2 solve the problem ?
>>>> Is there any standard DVD / CD-ROM driver download available for XP Pro 
>>>> ?
>>>>
>>>> Experts, kindly help me.
>>>>
>>>> Regards
>>>> Kumaran
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>
>>
>
>

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