Re: System Restore Crash

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Michael Solomon \(MS-MVP\) (user_at_#notme.com)
Date: 11/27/04 

Date: Sat, 27 Nov 2004 10:23:24 -0800

Yes, give it a shot, I forgot about this option and it may just work. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"jel183(UK)" <nospam@myhome.com> wrote in message 
news:ubtFSAv0EHA.1408@TK2MSFTNGP10.phx.gbl...
>I found this and plan to give this a go before anything else !!
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;304449
>
> -- 
> HTH - Any Advice Appreciated - Please Reply To Newsgroup Only
>
> jel183(UK)
>
>
> "Michael Solomon (MS-MVP)" <user@#notme.com> wrote in message 
> news:u6Q$i7m0EHA.804@TK2MSFTNGP12.phx.gbl...
>> It's not your only option if the individual wishes to invest in an XP CD. 
>> Beyond that, try the following before resorting to something as invasive 
>> as the factory reset.  Boot the system, start tapping F8 and do so until 
>> the menu appears.  When the menu appears, select "Last Known Good 
>> Configuration," and press enter.  If that fails to resolve it, see if you 
>> can get into Safe Mode, follow the above instructions but select Safe 
>> Mode instead of Last Known...
>>
>> You can then try some of the diagnostics I previously posted in Safe Mode 
>> or accept the option to use System Restore (It is offered immediately 
>> upon entering Safe Mode) to try to take the system back to a time prior 
>> to when this began.  System Restore as opposed to the factory reset is 
>> similar to application known as Go Back except System Restore only 
>> restores System Settings to an earlier point.  Once you've run System 
>> Restore, assuming the system now boots to the desktop, you should then 
>> run the diagnostics I previously suggested.  You should also make sure 
>> any antivirus software is up to date and run a virus scan as well as 
>> check for any malware on the system, download, install and run Ad Aware:
>> www.lavasoftusa.com.
>>
>> -- 
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>> "jel183(UK)" <nospam@myhome.com> wrote in message 
>> news:OeBzT0m0EHA.2156@TK2MSFTNGP10.phx.gbl...
>>> Thanks for your comprehensive reply, the problem is I can't get it to 
>>> boot into windows by any means, it restarts itself at the Windows XP 
>>> loading screen (I don' know its correct title but its the one with the 
>>> scrolling green bar). I take it from what you say a 'repair' from 
>>> another XP CD will not work - so a factory reset using the PC's restore 
>>> disk is my only option?
>>>
>>> -- 
>>> HTH - Any Advice Appreciated - Please Reply To Newsgroup Only
>>>
>>> jel183(UK)
>>>
>>> "Michael Solomon (MS-MVP)" <user@#notme.com> wrote in message 
>>> news:%23tcQFmm0EHA.3368@TK2MSFTNGP10.phx.gbl...
>>>> No you couldn't as that would require the CD key and when not only tie 
>>>> the system to that version of XP but would then cause a problem for the 
>>>> current owner of that version of XP.
>>>>
>>>> Try the following:
>>>> If your system is clear of viruses, open Control Panel, open System, go 
>>>> to
>>>> the Advanced tab, click Settings under Startup and Recovery, remove the
>>>> check from "Automatically Restart" under System Failure.  This will 
>>>> cause
>>>> the system to blue screen instead of restarting on errors and the
>>>> information on the blue screen may give a clue as to the source of the
>>>> issue.
>>>>
>>>> Open Control Panel, open Administrative Tools, open Event Viewer, look 
>>>> for
>>>> errors corresponding to the crash, double click the error, the 
>>>> information
>>>> contained within may give a clue as to the
>>>> source of the problem.  If you don't understand the information inside, 
>>>> the
>>>> third button down in that dialog box will copy the information,
>>>> you can then paste it into a message and post it here and maybe we can
>>>> figure out what is going on.
>>>>
>>>> Assuming you have an XP CD and not a recovery CD, place the XP CD in 
>>>> the
>>>> drive, when the setup screen appears, select "Check System 
>>>> Compatibility,"
>>>> the report it generates may point to problem hardware or software on 
>>>> your
>>>> system.  If you do not have an XP CD, you can download this application
>>>> known as the Upgrade Advisor from the following site:
>>>> http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
>>>> Note: If you have access to a broadband connection it might be best to
>>>> download using that as this is a rather large download.
>>>>
>>>> Check for the latest drivers for your hardware, especially your 
>>>> graphics
>>>> card and soundcard and all peripherals connected to your system.  Do 
>>>> not use
>>>> Windows Update for this, go to the device manufacturer's web sites and 
>>>> if
>>>> you install updated drivers, ignore the message about drivers being 
>>>> unsigned
>>>> by Microsoft.  *Before installing any drivers, be sure you are well 
>>>> backed
>>>> up and it's probably a good idea to manually create a restore point in
>>>> System Restore in case you have problems as a result of the driver 
>>>> update
>>>> and note, System Restore is not a substitute for a backup.  Start\All
>>>> Programs\Accessories\System Tools\System Restore
>>>>
>>>> Failing that, having an actual XP CD is a good investment for any 
>>>> computer owner for just such purposes as you describe.  Also, assuming 
>>>> you get things functional again, teach this person about backups. 
>>>> Assuming they have all their application disks, they need only back up 
>>>> their data files but this incident should be a lesson to them about the 
>>>> importance of having their data backed up.  It is very empowering and 
>>>> even with an XP CD, a repair install can fail and if it does, the only 
>>>> option is usually to wipe the drive and start over which would delete 
>>>> all files on the drive.
>>>>
>>>>
>>>> -- 
>>>> Michael Solomon MS-MVP
>>>> Windows Shell/User
>>>> Backup is a PC User's Best Friend
>>>> DTS-L.Org: http://www.dts-l.org/
>>>>
>>>> "jel183(UK)" <nospam@myhome.com> wrote in message 
>>>> news:OhIy3Bk0EHA.3840@tk2msftngp13.phx.gbl...
>>>>> Friend of mine was having modem problems on he 'Tiny' XP Home 
>>>>> machine... I attributed some of her problems to spyware etc. So I 
>>>>> attempted to install Adaware and Spybot, both of which failed. My next 
>>>>> line of attack was to try system restore back to a time when the modem 
>>>>> was working ok. During the SR process the machine rebooted as far as 
>>>>> the XP Home screen and then shut itself down. The machine now keeps 
>>>>> restarting at this point. I have tried it in Safe Mode and LKGC both 
>>>>> of which fail  - in fact I have tried every option on the advanced 
>>>>> options screen.
>>>>>
>>>>> I have considered a repair install but it is an OEM installation and 
>>>>> the recovery disk only gives a factory reset option, which the tech 
>>>>> guy said would wipe all the files. I cannot do this as she as some 
>>>>> files on the HD whch have not been backed up (now she tells me!!!). My 
>>>>> only option at the moment is to have the files recovered professionaly 
>>>>> then to a factory reset.
>>>>>
>>>>> Could I try a repair install using an ordinary XP Home disk?
>>>>>
>>>>> OR is there anything else I could do...?
>>>>>
>>>>> -- 
>>>>> HTH - Any Advice Appreciated - Please Reply To Newsgroup Only
>>>>>
>>>>> jel183(UK)
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
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