Re: Uninstalling Norton System Works

From: William B. Lurie (billurie_at_nospam.org)
Date: 10/27/04 

Date: Wed, 27 Oct 2004 12:16:32 -0400

Thanks, Jerry. But it doesn't work when anything is *wrong*
with the program. Like, their LU1848 error message, which
also takes pages and pages to try to remove.

JerryM (ID) wrote:
> You do know, don't you, that if you put the CD in, it has an uninstall program that cleans out all entries of System Works.
> Including deep inside of the Registry.
>
> Norton has always included an uninstall program.
>
> "William B. Lurie" <billurie@nospam.org> wrote in message news:OiNHqBCvEHA.2016@TK2MSFTNGP15.phx.gbl...
>
>>We had an exchange of messages here recently regarding
>>uninstalling Norton System Works 2004. One of our
>>helpful contributors suggested it was available on the
>>Symantec website. I couldn't find it, so I asked
>>Symantec to supply it. They gave me a link to a URL
>>which led me to a page which was "unavailable". On
>>asking them again, I got the following:
>>
>>*************************************************************
>>Thank you for contacting Symantec Online Technical Support.
>>
>>I understand from your message that you have concerns about the
>>Uninstall document not being available on the server.
>>
>>I would like to apologize for any inconvenience or loss of productivity
>>this issue has caused you.
>>
>>William, the document provided in my previous mail has been removed from
>>the server for some further processing. However, please follow the steps
>>mentioned in the below document to uninstall Norton SystemWorks (NSW):
>>
>>Title: 'Removing Norton SystemWorks™ after Add/Remove Programs does not
>>work'
>>Document ID: 2001100212100807
>>
>>>Web URL:
>>
>>http://service1.symantec.com/Support/nsw.nsf/docid/2001100212100807
>>***********************************************************************
>>Going to that document, I found that it had quite a number of "+"
>>places where it has to be expanded to see all the steps, and then, in
>>each of these, there are quite a number of further links to follow,
>>each of which requires linking to more documents that have to be
>>printed out.
>>
>>In summary: It would require an estimated 30-odd pages of printout,
>>because otherwise one could not jump back and forth interactively on
>>the monitor to perform the operations. Of course, this uninstall
>>process, in step-by-step form, should have been in the 322-page User's
>>Manual that came with the software, or it should have been made
>>available in one .PDF document that could be downloaded and printed
>>out.
>>
>>I'm posting this on the Web in the vain hope that somebody from
>>Symantec might read it and take an interest in improving the
>>decidedly negative opinion that most people have of Symantec.
>>And if there is a different newsgroup where it can be posted,
>>please lead me to it.
>>
>>--
>> William B. Lurie
>
> 

-- 
                    William B. Lurie
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