Re: XP Professional upgrade problems

From: User1 (user1_at_msn.net)
Date: 09/18/04 

Date: Sat, 18 Sep 2004 14:38:13 -0700

Sounds like there may be some Gateway proprietary stuff there that xp pro doesn't like.

What does Gateway have to say?

  "Doug_H" <anonymous@discussions.microsoft.com> wrote in message news:3b1301c49dc7$2fbd62d0$a601280a@phx.gbl...
  I am having major problems upgrading XP-Home to XP-Pro.
  I have two brand new Gateways that came with XP-Home but
  need XP-Pro. First thing I did was the XP-Pro upgrade. I
  attempted the full install instead of the 'upgrade'
  option (as recommended by a person that is usually pretty
  good at this stuff!). All seemed fine, until I tried to
  start setting up the PC's for the network (I have found
  that it is best to ignore all networking and internet
  prompts in the install wizards, and do this after the O/S
  is installed) and found that I did not have a Local Area
  Connection icon. The Hardware Manager confirmed that the
  card was not there/working (it actually is, and shows up
  fine when I am in XP-Home).

  At this time, I dug out the Gateway restoration disk, and
  recovered the PC to it's 'out of the box' state with XP-
  Home running (all appears OK at this point).

  I then attempted again to install XP-Pro, this time using
  the upgrade option. Everything goes well until the
  installation setup portion of the install completes, then
  the PC goes into a loop of rebooting..partially...then
  rebooting again...over...and over...and...

  The only way i have found out of this loop, is to put the
  restoration CD back in, boot from it and go back to XP-
  Home. I have tried this four times now with the same
  result. While in XP-Home, I have removed the Norton Anti-
  virus that came on the PC, along with the Nero CD burning
  software (as recommended by MicroSoft support). Nothing
  seems to help.

  Again, I have two new identical Gateways here, and have
  had the identical problems step-for-step with each of
  them.

  Help! And thanks for any insight!!

  Doug

Relevant Pages

  • Re: Changing OS, ME to XP???
    ... I do have the Gateway disks that came with my computer, ... They are 3 Disks entitled "Gateway Restoration ... Do I definately need to use an XP upgrade disk/program? ... Can I not do a cleaner install than an upgrade? ...
    (microsoft.public.windowsxp.general)
  • XP Professional upgrade problems
    ... I am having major problems upgrading XP-Home to XP-Pro. ... First thing I did was the XP-Pro upgrade. ... prompts in the install wizards, and do this after the O/S ...
    (microsoft.public.windowsxp.basics)
  • Re: Changing OS, ME to XP???
    ... I do have the Gateway disks that came with my computer, ... They are 3 Disks entitled "Gateway Restoration Disks" ... Do I definately need to use an XP upgrade disk/program? ... Do a clean install i.e. format the disk and keep handy your original CDs ...
    (microsoft.public.windowsxp.general)
  • Re: XP Professional upgrade problems
    ... > prompts in the install wizards, and do this after the O/S ... > the upgrade option. ... Does Gateway ... but more often it is hardware or hardware drivers. ...
    (microsoft.public.windowsxp.basics)
  • Re: Upgrading XP-Home w/SP2 to XP-Pro w/SP2
    ... I need to upgrade to XP-Pro. ... disk" but I do not have what I would consider to be an XP-Home ... Before you install, it's a really good idea to establish how to get the ...
    (microsoft.public.windowsxp.general)