Re: New Software Not Working on all Desktops
From: Bruce Chambers (bruce_a_chambers_at_h0tmail.com)
Date: 09/11/04
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Date: Sat, 11 Sep 2004 09:52:37 -0600
Todd wrote:
> Hello,
>
> I have my WindowsXP Home set up with one administrator account and
> 5 user accounts. I just loaded a game for my kids (Everquest) and
> it executes and works fine on the administrator account but will
> not execute on any of the other (non-administrator) accounts. The
> icon is there on their desktops but when the icon is clicked, I
> simply get a message stating that the program cannot execute and
> must close.
>
> Also, incidentally, I just last night updated my computer with SP2
> so I'm wondering if that has anything to do with it.
This is quite common if the software was designed for Win9x/Me, or
if it was intended for WinNT/2K/XP, but was improperly designed. Quite
simply, the installation routine for this application doesn't "know"
how to handle individual user profiles, or the application tries to
make changes to "off-limits" sections of the registry. Quite often,
you can make this software available to other users by _copying_ the
Start Menu folder and Desktop folder shortcuts from the user profile
from which the software was installed in the corresponding folders in
the user profile(s) in which you'd like the software to be accessible.
If the application is something that can/should be made available to
all current and future users, copying the shortcuts into the
corresponding locations of the All Users profile will do the trick.
NOTE: This may not work if the software requires access to parts
of the hard drive and/or registry that are not normally accessible to
regular users. (This won't occur if the application was properly
written.) If this does prove to be the case, however, you're left
with two options: Either grant the necessary users appropriate higher
access privileges (either as Power Users or local administrators), or
replace the application with one that was properly designed
specifically for WinNT/2K/XP.
Some Programs Do Not Work If You Log On from Limited Account
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307091
Additionally, here are a couple of tips suggested, in a reply to a
different post, by MS-MVP Kent W. England:
"If your game or application works with admin accounts, but not
with limited accounts, you can fix it to allow limited users to access
the program files folder with "change" capability rather than "read"
which is the default.
C:\>cacls "Program Files\appfolder" /e /t /p users:c
where "appfolder" is the folder where the application is installed.
If you wish to undo these changes, then run
C:\>cacls "Program Files\appfolder" /e /t /p users:r
If you still have a problem with running the program or saving
settings on limited accounts, you may need to change permissions on
the registry keys. Run regedit.exe and go to HKLM\Software\vendor\app,
where "vendor\app" is the key that the software vendor used for your
specific program. Change the permissions on this key to allow Users
full control."
-- Bruce Chambers Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. - RAH
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