Re: IMAPI DCOM Problems
From: Richard (rawham_at_adelphia.net)
Date: 08/25/04
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Date: Wed, 25 Aug 2004 14:54:53 -0500
Thank you for your response. The CD burning software (which I rarely use)
came with the computer - Windows Media Player, ver. 9.0 and Sony Vaio Sonic
Stage, ver 1.0. The most common use (again not frequent) is simple drag
and drop files to a RW disk for back up purposes, I don't really know what
program handles that function.
The computer is approaching being three years old, and the problem I have
described has existed only for the past few months. It usually happens when
I am using Explorer (not internet explorer). Since this computer did not
come with a Windows XP disk, and the Sony disks do a clean install, I do not
want to remove the Sonic Stage, even though it rarely gets used. I will
check to see if there are new drivers.
Judging from the number of Google hits on this subject, this must be a very
common problem, and very difficult to solve - I have not seen any real
solutions - just suggestions.
Thanks again.
"Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
message news:OX9duItiEHA.1280@TK2MSFTNGP09.phx.gbl...
> Do you have CD burning software? If yes, have you checked to make sure it
> is up to date. If yes, try removing it, reboot and see if that resolves
the
> problem. If yes, you have a conflict with that application.
>
> Most CD burning applications have a packet writing component that allows
the
> user to use the CD burner as they would a floppy drive. While
advantageous
> to the user, this software of necessity loads when the system boots and
can
> be the source of the type of issue you describe.
>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
> "Richard" <rawham@adelphia.net> wrote in message
> news:h-qdnfnuu7bpSrHcRVn-rQ@adelphia.com...
> > Windows XP-Home Edition
> >
> > Sony VAIO, desktop
> >
> > Browser: MSIE Ver. 6
> >
> > Several times a day (10-20), at random intervals, while doing various
> > tasks - file management, utility chores, etc., my computer screen
becomes
> > blue, all the icons disappear, and whatever I'm doing shuts down, and I
> > get
> > a message from MS ".....sorry, hope this is not inconvenient....". Then
> > in
> > a few seconds, everything on the screen reverts to normal, and I'm able
to
> > proceed. If I was in the middle of something, I have to start over.
(CD
> > burner is not being used during these episodes.)
> >
> > When this happens, I immediately check with the event viewer the local
> > system log, and usually the following three events have occurred
> > immediately
> > prior to the shutdown:
> >
> > The IMAPI CD-Burning COM Service service was successfully sent a start
> > control.
> >
> > The IMAPI CD-Burning COM Service service entered the running state.
> >
> > The IMAPI CD-Burning COM Service service entered the stopped state.
> >
> > I have attempted to fix this by disabling the IMAPI service using
> > administrative tools. But this leads to almost the same shutdown events
> > described above, but the service logs show messages indicating that
> > "....DCOM has failed to start the IMAPI service, because it was
> > disabled....." And as above, following the shut down, the screen in
a
> > few second reverts to normal, and I can start over whatever I was doing.
> >
> > I have disabled DCOM both in the registry and in the properties area of
My
> > Computer, as instructed in MS Knowledge Base Article 825250. But even
> > with
> > DCOM disabled, I get the same shut down problems as described above,
> > including the message ".... DCOM unable to open IMAPI..."
> >
> > I can't figure out what is trying to load IMAPI when DCOM is not
enabled.
> > I
> > have tried every combination of IMAPI - "Manual, Automatic, and
Disabled."
> > Obviously, I have done the standard chores: defrag, check for trojans,
> > spyware, viruses, etc. Computer is clean, and everything else about the
> > computer works well.
> >
> > Anyone out there have any suggestions?
> >
> >
> >
> >
>
>
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