unable to acces phone and modem options
From: garyl24 (garyl24.1ayhpd_at_pcbanter.net)
Date: 08/14/04
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Date: Sat, 14 Aug 2004 02:21:36 +0100
i just found this site and have been doing some reading but i cant find
anything related to my problem. maybe you guys can help me out? i have
a compaq 1200xl 106 (notebook) that i bought off of ebay. it came with
windows xp installed (originally came out with windows 98
SE).everything works fine but i cant open the phone and modem options
in the control panel.it says i may have a problem starting telephony
service. in the device manager tab my modem is detected it says agere
win modem (downloaded and installed latest driver agere 8.30) when i
query the modem all is fine except "AT#CLS=? command not supported" and
when i try to open hyper terminal i get the error " windows has reported
a TAPI error (80000048). use the phone and modem options icon in the
control panel to ensure that a modem is installed properly" and when i
got to new connection wizard and choose manul setup all is grayed out
except for "connect using a broadband connection that is always on". i
dont know what to do i tried chatting with a tech at compaq's website
and he disconnected from me! also when i try to run my earthlink disc
and i go through all the setup and it wants to connect to send ifo i
get a error telling me that an unknown error has occured.do you think
that windows xp might have some corrupted files? i have done hours of
searching on google and cant find a single problem like this. if
someone can help i would be grateful. also i dont have the restore
disc's(compaq dont sell them any more) and i dont have a windows xp
disc either. i do have a windows 98 disc thast i bought from a flea
market. once again thanks for any and all help.
-- garyl24
- Next message: Dean Lambert: "Re: Another SP2 question"
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