Re: XP Upgrade crash and strange screen

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: R. C. White (RCWhite_at_msn.com)
Date: 08/03/04 

Date: Tue, 3 Aug 2004 11:01:27 -0500

Hi, Langdon.

What is the make and model of your PC? If it came with Win98SE
pre-installed, it may not meet the more-demanding hardware requirements to
install WinXP.

HOW are you trying to do the upgrade? Do you have a retail version of the
WinXP CD-ROM? (Either Home Edition or Professional Editon should work;
either the update or the full version should work.) Did you get your WinXP
from the maker of your computer? An OEM version will NOT perform an
upgrade; it expects to be installed on a virgin system with no prior OS or
applications.

A retail WinXP package should include a Product ID, alongside a bright
orange sticker that says, "Do Not Lose This Number!". Did you get that? It
probably will not be on the outside of the box, but on the CD "jewel case"
inside the retail box.

You might want to have a look at this website:
http://www.microsoft.com/piracy/Resources_Action.mspx

RC 

-- 
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"Langdon Alger" <mcleod@NOSPAMalumni.duke.edu> wrote in message 
news:OAembhWeEHA.3988@tk2msftngp13.phx.gbl...
> Hi -
>    I am trying to upgrade one of me PCs from 98SE to XP.  The process 
> seems
> to go OK until the point where it says Installing Windows, 34 minutes 
> left,
> installing devices.  At that point, the screen goes blank, setup ends, and 
> I
> get this strange looking screen that looks kind of like wallpaper with
> vertical lines.  Not wallpaper on your PC, but on your wall.  It's like 
> when
> they show viruses on TV that look rediculous.
>    Does anyone have any ideas?  Also, when trying to get online help from
> MSFT, they ask for the product ID.  I can't seem to find that.  I looked 
> on
> the Certificate of Authenticity, but none of those numbers works...
>
> Thanks.

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