Re: Expert Help Needed Please - Unable to execute any programs on
From: John Barnett MVP (freelanceit_at_mvps.org.nospam)
Date: 07/02/04
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Date: Fri, 2 Jul 2004 01:25:02 +0100
My Pleaseure Jeff. I hope everything goes well for you.
-- John Barnett MVP Associate Expert www.freelanceit.glowinternet.net "jeffallen" <jeffallen@discussions.microsoft.com> wrote in message news:F1F67B28-8602-4E45-8BA5-B1CD2F27423C@microsoft.com... > John, > Thank you for your time... > I was unable to run any anti-virus software on the machine due to the > problems I was having. However at 3 am last night I discovered some files > that were written around the time of the crash - and using my blackberry > web client I looked up the file names online and found that they were part > of the Hacker Defender Virus... I found some instructions on how to remove > the virus and am getting very close to having the machine back to normal - > everything is running fine except for my wireless modem (I reinstalled the > drivers) and Itunes, which crashes when importing files - I think I may > have some residual problems, but overall the system is booting and running > just fine again. > Thank you again for your help. I appreciate it. > > "John Barnett MVP" wrote: > >> Jeff I assume you have run your anti virus software? If so what were the >> results? It might also be worth running spyware software such as spybot >> search and destroy and ad-aware. >> Is that 'all' of the error message you are receiving. Are there any >> numbers >> after the message or before it? Can you also checl the event viewer >> (control >> panel>administrative tools>event viewer) Check all the sections - >> applications, security etc to see if an event error has been registered >> at >> the time of the error message. If an error messages has been recorded >> double >> clcik on it for more information. >> How long have you had this problem and, the most important, what changed? >> Problems like this don't simply appear. Something has to have been >> changed >> for it to happen. >> One suggestion i will make, if the problem is only recent, is if you have >> a >> system restore point prior to when the problem began try restoring back >> to >> that point and see what happens. >> >> -- >> John Barnett MVP >> Associate Expert >> www.freelanceit.glowinternet.net >> "jeffallen" <jeffallen@discussions.microsoft.com> wrote in message >> news:7CA36349-CD80-4485-B6E7-29D1BA2A0623@microsoft.com... >> > John, >> > Thank you for your reply. I understand that having two versions of >> > windows >> > on the same partition is a bad thing... >> > however, the problem is not related to this. The problem existed >> > before I >> > installed the second version of windows. I realize I may have other >> > problems because of the second version of windows, but this was a >> > pre-existing problem. I was told that once I fix the old version of >> > windows I can remove the new windows directory... >> > >> > Again, the original version of windows has the operating error detailed >> > below, but the new version of windows operates with no problems at all. >> > therefore I think it is a problem with a virus or something else that >> > is >> > running when the original version of windows starts up. Any advice >> > would >> > be appreciated on how to solve the problem of the "only part of read >> > process memory or write process memory request completed" error. >> > >> > Thank you for your time. I appreciate it. >> > Jeff >> > >> > "John Barnett MVP" wrote: >> > >> >> You can't run two versions of windows on the same partition. This is >> >> probably the reason for your problem. The exe file doesn't know which >> >> windows folder to look for the supporting files. I think a complete >> >> reinstall is needed. If you decide to reinstall make sure you delete >> >> the >> >> partition that windows is on and create a new partiton. This you can >> >> do >> >> during the windows installation setup. If you need to have two copies >> >> of >> >> windows on your system they need to go on seperate partitions. >> >> >> >> -- >> >> John Barnett MVP >> >> Associate Expert >> >> www.freelanceit.glowinternet.net >> >> "JeffAllen" <JeffAllen@discussions.microsoft.com> wrote in message >> >> news:04B37790-9D5B-4799-8BD2-A64200B3646F@microsoft.com... >> >> >I need some expert help please... After logging in to XP I am not >> >> >able >> >> >to >> >> >run any executable programs after about 20 seconds. When I try to >> >> >run >> >> >any >> >> >.exe program I receive the error message: >> >> > >> >> > "only part of read process memory or write process memory request >> >> > completed" >> >> > >> >> > If I try to run a program before about 20 seconds are up then the >> >> > program >> >> > executes. I am assuming that there is a program loading into memory >> >> > that >> >> > is causing this error but I can't figure out what it is. This >> >> > problem >> >> > started occuring after I used a Spyware removal program to zap >> >> > spyware >> >> > off >> >> > of the computer. The next time I rebooted the problem occured. >> >> > However, >> >> > the problem could also be a virus or something else, as the computer >> >> > had >> >> > not been rebooted for several days before this happened. >> >> > >> >> > In order to try to fix the problem I used msconfig to boot the >> >> > computer >> >> > in >> >> > safe mode and then removed some of the services and startup >> >> > programs. >> >> > As >> >> > a novice I completely screwed things up and permenantly stuck the >> >> > operating system in safe mode - and removed services I shouldn't >> >> > have >> >> > so >> >> > the computer wouldn't let me log in. I 'fixed' this problem by a) >> >> > installing a new version of windows xp pro in a windows2 directory, >> >> > b) >> >> > repairing the version of xp in /windows and then going on to the new >> >> > version of xp in /windows2 to modify the boot.ini file, etc. >> >> > So, I can now start the computer using xp with the windows2 >> >> > installation - >> >> > and I do not have any problem running executibles under this version >> >> > of >> >> > xp. so i am assuming it is not a hardware or memory problem... >> >> > >> >> > I was also able to run msconfig on the broken version of Windows XP >> >> > to >> >> > remove some of the startup programs (i can run msconfig if I start >> >> > it >> >> > within 20 seconds!), and I have also been able to start regedit (if >> >> > I >> >> > am >> >> > fast with the mouse), but I am not sure what the problem is or how >> >> > to >> >> > fix >> >> > it. >> >> > >> >> > Any advice or help an expert can offer is greatly appreciated. I >> >> > have >> >> > been working on this for hours and am pulling my hair out. Thank you >> >> > in >> >> > advance for sharing your expertise. >> >> > >> >> > Please email me at jeffreyfallen@earthlink.net if you can help. >> >> > Thank you. >> >> > Jeff Allen >> >> > >> >> >> >> >> >> >> >> >>
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