Re: activation issue

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Jerry (anonymous_at_discussions.microsoft.com)
Date: 06/08/04 

Date: Tue, 8 Jun 2004 14:31:03 -0700

Back on the original machine.

Update: tried a repair/reinstall from the CD and took the "activate later" option. After logging on, got the following message:
"A problem has prevented windows from checking the status of the license for this computer. to proceed, you copy of windows must be activated with microsoft. do you want to activate windows now?" I clicked on Yes and activated it via phone (no NIC on this machine). After activating, it got to the desktop and displayed the "you are using msconfig" msg. After reviewing that all was as I left it in msconfig startup (just Norton, StarOffice startup, etc loading) I did a restart from the shutdown menu and it got to the desktop after logging on.

During my google searches, I see that a number of other folks are having similar issues with the activation, with various 0x8... error codes, after the product had initally been activated. In the two cases I've seen, some kind of scumware may have been involved. One of them was connected to the internet via DSL and its problems started after it spontaneously rebooted. The virus scan for blaster/sasser was negative, and on that one the repair reinstall and the recovery console procedure did not resolve the problem.

What I'm getting around to asking... is Microsoft aware of any problems with scumware upsetting the activation checking mechanism?

Jerry

     
     ----- Michael Solomon (MS-MVP Windows Shell/Us wrote: -----
     
     When you have this issue, is it still slaved on the other machine or is it
     back on the original machine?
     
     --
     Michael Solomon MS-MVP
     Windows Shell/User
     Backup is a PC User's Best Friend
     DTS-L.Org: http://www.dts-l.org/
     
     "Jerry" <anonymous@discussions.microsoft.com> wrote in message
     news:D6A8D601-1431-432C-9766-9B953E15AA34@microsoft.com...
>A customer's xp home machine would not boot to the logon screen (even in
>safe mode), so after slaving the hard drive on another machine and manually
>cleaning off the scumware (no viruses found by Norton) I finally got it to
>boot, but shortly after logging on, got a message claiming that windows
>needs to be activated, do you want to activate now? When I clicked on yes,
>it said that there were insufficient resources and kicked back to the logon
>screen. After using the recovery console procedure in kb306081, I got it to
>go to the activation screen after logging on, got it activated and all
>appeared to be well. I disabled one more piece of scumware in msconfig,
>rebooted, and now it is back in the activation loop again, even after
>performing the procedure in kb306081 again. The difference is that instead
>of telling you that it needs to be activated, I just get a blank dialog
>screen with a red X in it and an ok button. Same thing happens in safe
>mode.
>> Not knowing what else to try before trying a repair reinstall, I did the
> kb306081 procedure again, booted in safe mode, logged on the administrator
> account, and now it acts like it is going to go to the desktop, but then
> goes back to the logon screen without getting to the desktop.
>> Apart from the question as to why the activation mechanism is so fragile
> (this is the second machine we've seen doing this in the past month), does
> anyone know how to resolve this? In the previous case, a full format of
> the hard drive and reinstall "fixed it" but it would be nice to have
> another option.
>> Jerry
     
     
     

Quantcast