Re: XP newbie woes

anonymous_at_discussions.microsoft.com
Date: 06/02/04 

Date: Wed, 2 Jun 2004 12:25:25 -0700

>Excuse me, in your initial post, you say you "Bought a
new machine
>pre-loaded with XP Home Edition." It didn't occur to you
that a PC
>purchased in Spain would likely have a Spanish version of
Windows installed?

It occurred to me that all multi-language software that
I've ever written is selectable as to required language! I
don't recall having too much of a problem with a copy of
Linux I bought in Amsterdam - or perhaps I was lucky.

>It didn't occur to you to specifically ask the vendor or
manufacturer if
>hardware with an English version was available or if, in
your purchase you
>could substitute an English version for a Spanish version?
>

Why should I when it's usually a matter of a multi-
language resources?

>Second, this is an OEM issue, not Microsoft's issue.
Microsoft didn't
>supply the OS to you, it supplied it to the PC
manufacturer and they
>supplied it to you. If you paid anyone for it, you paid
the OEM and it is
>with them you must deal if you want relief on this
issue. If you buy a car
>with a Bose radio installed, you don't contact Bose for
service if something
>goes wrong, you go to the dealer.

And when I bought my car here in Spain, with a Spanish
handbook, I didn't expect to have to go to England to buy
another car to get an English handbook.

> I don't know about Spain but in the United States
there's something
>called a guarantee of "merchantability."

'Fit for purpose' in the UK. The goods *are* fit for
purpose, but not *my* purpose. That 'fitness' I expect in
the product, as does the reseller.

Cheers

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