Re: Windows XP won't open and start

From: Sharon F (sharonfDEL_at_ETEmvps.org)
Date: 05/25/04


Date: Tue, 25 May 2004 11:13:45 -0500

On Mon, 24 May 2004 19:20:38 -0700, currancrcjlc@aol.com wrote:

> I recently installed Windows XP on secondary computer, a
> Compaq Presario model 5BW130. Initially it worked fine,
> but after unplugging, moving and replugging all
> appropriate cables to rear of computer, Windopows XP will
> not open properly. I get a sorry message, foolw the steps
> as to choices given, stiil it doesn't open nd start. I
> ahve even done numrous turn offs, restarts, and restores.
> The only way it will work is in a modified safety mode,
> but running programs is limited. What did I do wrong, and
> how can I fix it.
> Thank you.
> Chuck

1) The license for the operating system is for one computer, not two.
Office products, on the other hand (MS Office, MS Word, etc) allow
installing on a primary and secondary computer.

2) You didn't mention much about the content of the messages you're seeing
or exactly what choices they offer - but what you're describing (boot to
safe mode only) is typical behavior if Windows XP has not been activated.

2a) If using a version of Office that require activation, the programs will
run in "limited mode" until activation is completed.

Solution for 2 and 2a is to activate (over the internet or by phone). Once
that has completed successfully, normal operations return.

-- 
Sharon F
MS-MVP ~ Windows XP Shell/User


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