Re: Closing XP ...grey box

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 05/15/04 

Date: Sat, 15 May 2004 11:49:15 -0700

Good luck, Jim. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"Jim" <nospam@nospam.co.uk> wrote in message 
news:cZqpc.316$n%4.8136868@news-text.cableinet.net...
> Thanks - that page certainly refers to the error code I'm getting...I've
> installed UPHCleansetup, so hopefully it won't happen again.
>
> Jim
>
> "J&P" <jopam@beeteeinternet.com> wrote in message
> news:OwdHapmOEHA.556@tk2msftngp13.phx.gbl...
>> Have a look at :-
>>
>> http://support.microsoft.com/default.aspx?kbid=837115
>>
>> This may help.
>>
>> Regards,
>> Joe Steele
>>
>> "Jim" <nospam@nospam.co.uk> wrote in message
>> news:pClpc.58$Fd2.5511393@news-text.cableinet.net...
>> > Thanks for the reply. My anti-virus definitions are up to date, and I
> run
>> > spybot regularly. According to the event viewer, if I've picked the
> right
>> > message, the problem is :
>> >
>> > "Event Type: Warning
>> > Event Source: Userenv
>> > Event Category: None
>> > Event ID: 1524
>> > Date:  14/05/2004
>> > Time:  02:20:51
>> > User:  *************
>> > Computer: ***********
>> > Description:
>> > Windows cannot unload your classes registry file - it is still in use 
>> > by
>> > other applications or services. The file will be unloaded when it is no
>> > longer in use.  "
>> > Hope this helps ...it doesn't mean a lot to me
>> >
>> > Jim
>> >
>> >
>> > "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote 
>> > in
>> > message news:e85dm8eOEHA.2260@TK2MSFTNGP10.phx.gbl...
>> > > First, be sure your antivirus software has the latest definitions and
>> run
>> > a
>> > > virus scan.
>> > >
>> > > Second, download, install and run Ad Aware:
>> > > www.lavasoftusa.com
>> > > Note: you should always be well backed up before running an
> application
>> of
>> > > this type.
>> > >
>> > > If your system is clear of viruses, open Control Panel, open System,
> go
>> to
>> > > the Advanced tab, click Settings under Startup and Recovery, remove
> the
>> > > check from "Automatically Restart" under System Failure.  This will
>> cause
>> > > the system to blue screen instead of restarting on errors and the
>> > > information on the blue screen may give a clue as to the source of 
>> > > the
>> > > issue.
>> > >
>> > > Open Control Panel, open Administrative Tools, open Event Viewer, 
>> > > look
>> for
>> > > errors corresponding to the crash, double click the error, the
>> information
>> > > contained within may give a clue as to the
>> > > source of the problem.  If you don't understand the information
> inside,
>> > the
>> > > third button down in that dialog box will copy the information,
>> > > you can then paste it into a message and post it here and maybe we 
>> > > can
>> > > figure out what is going on.
>> > >
>> > > Assuming you have an XP CD and not a recovery CD, place the XP CD in
> the
>> > > drive, when the setup screen appears, select "Check System
>> Compatibility,"
>> > > the report it generates may point to problem hardware or software on
>> your
>> > > system.  If you do not have an XP CD, you can download this
> application
>> > > known as the Upgrade Advisor from the following site:
>> > > http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
>> > > Note: If you have access to a broadband connection it might be best 
>> > > to
>> > > download using that as this is a rather large download.
>> > >
>> > > Check for the latest drivers for your hardware, especially your
> graphics
>> > > card and soundcard and all peripherals connected to your system.  Do
> not
>> > use
>> > > Windows Update for this, go to the device manufacturer's web sites 
>> > > and
>> if
>> > > you install updated drivers, ignore the message about drivers being
>> > unsigned
>> > > by Microsoft.  *Before installing any drivers, be sure you are well
>> backed
>> > > up and it's probably a good idea to manually create a restore point 
>> > > in
>> > > System Restore in case you have problems as a result of the driver
>> update
>> > > and note, System Restore is not a substitute for a backup.  Start\All
>> > > Programs\Accessories\System Tools\System Restore
>> > >
>> > >
>> > > -- 
>> > > Michael Solomon MS-MVP
>> > > Windows Shell/User
>> > > Backup is a PC User's Best Friend
>> > > DTS-L.Org: http://www.dts-l.org/
>> > >
>> > > "Jim" <nospam@nospam.co.uk> wrote in message
>> > > news:_31pc.3503$Ul5.32265357@news-text.cableinet.net...
>> > > > Occasionally when I close Windows (XP Home, Sp1) I get a grey box
>> headed
>> > > > IEXPLORE.EXE telling me I might lose data if I "end ask"  A 
>> > > > progress
>> > meter
>> > > > then goes from left to right....but when I finishes I'm back at the
>> same
>> > > > message, so I have to press the "end task" button anyway.
>> > > >
>> > > > Anyone know what's going on?
>> > > >
>> > > > Jim
>> > > >
>> > > >
>> > >
>> > >
>> >
>> >
>>
>>
>
>