Re: ?? "Access is Denied" during USB Driver Installation

From: Dana Hummel (hummers5_at_comcast.net)
Date: 05/12/04 

Date: 12 May 2004 11:39:35 -0700

Hi Rick,

Yep, the box was checked "read only" in "properties". I unchecked;
then "applied" to reset folder; BUT when I go back and check later,
the box is still checked "read only"!!! How do I unset the read only
and keep it that way?? Step 2 of the install still does not work.

Dana

"Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote in message news:<eA2U2r8NEHA.556@tk2msftngp13.phx.gbl>...
> Hi Dana,
>
> Check permissions on the \system32 folder, they may be set to read-only for
> admin accounts.
>
> --
> Best of Luck,
>
> Rick Rogers aka "Nutcase" MS-MVP - Windows
> Windows isn't rocket science! That's my other hobby!
> http://mvp.support.microsoft.com/
> Associate Expert - WinXP - Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Win98 Help - www.rickrogers.org
>
> "Dana Hummel" <hummers5@comcast.net> wrote in message
> news:8cef752b.0405111837.29090e71@posting.google.com...
> > Hi Rick,
> >
> > Still not quite there. I found on your site (or Kelly's) how to reset
> > the "admin" password, which I did. Also, was able to get into the
> > Admin logon, by double clicking alt-ctl-del twice and the signon
> > worked with the new password I set and user name administrator. I then
> > tried running the card reader install again, with no luck. The install
> > is a 2 step process, and it fails on the second process.
> >
> > 1. The file from the Lexar site is an xxx.exe file. When I open this
> > file, it steps all the way through just fine and states at the end
> > that the card reader manager, etc has been fully set up. Then comes
> > step 2.
> >
> > 2. I then plug in the card reader in the USB port. In the lower left
> > corner the pop up comes up with "new hardware found" and then changes
> > to "new USB card reader found". Then in a couplpe of seconds, a larger
> > pop up window comes up in the upper left corner, which is the INSTALL
> > menu, with choices of finding via Auto or Browse for drivers. I can
> > use either way with the same bad results. Half way through, I get the
> > warning, that this is not Micrsoft certified, to which I choose
> > install anyway. But then at the end, inside of this install pop up
> > window, I get the dreaded install did not work and the "access is
> > denied" message.
> >
> > This happens under all log on choices, mine or my wife's or "admin"
> > logons!!!
> >
> > What next??? Again, this all works just fine on my other XP machine,
> > so I know the driver files should be OK.
> >
> > Thanks
> > Dana
> >
> >
> >
> > "Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote in message
> > news:<uRdDFC0NEHA.1340@TK2MSFTNGP12.phx.gbl>...
> >> <responded privately in response to email, copied here>
> >>
> >> Hi Dana,
> >>
> >> 1) You can't remove the administrator account, it is a system default.
> >> Nor
> >> would you want to, it is a fallback default account (but you DO need to
> >> know
> >> the password).
> >>
> >> 2) As along as you or your wife have administrator priviledges, you can
> >> reset the password for it or any other user account.
> >>
> >> 3) Using you or your wife's username and password for the "run as"
> >> function
> >> should have the same effect.
> >>
> >> To reset the admin password you must log on to another account with the
> >> same
> >> level of priviledge. Then, click start/run and enter "control
> >> userpasswords2" (without the quotes) and click ok.
> >>
> >> On the advanced tab click the advanced button. Click on the users folder,
> >> then in the right pane right-click the administrator and choose "set
> >> password".
> >>
> >> On running and installing software in WindowsXP, you may also want to
> >> read
> >> this page I wrote:
> >> http://users.westelcom.com/rogersr/xpsware.htm
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers aka "Nutcase" MS-MVP - Windows
> >> Windows isn't rocket science! That's my other hobby!
> >> http://mvp.support.microsoft.com/
> >> Associate Expert - WinXP - Expert Zone
> >> www.microsoft.com/windowsxp/expertzone
> >> Win98 Help - www.rickrogers.org
> >>
> >> "Dana Hummel" <hummers5@comcast.net> wrote in message
> >> news:8cef752b.0405101853.c84953a@posting.google.com...
> >> > Hi Rick, and thanks for reply.
> >> >
> >> > I think you are really onto something with your first reco. When I
> >> > right click on the ...exe file; in the pop up window and under the
> >> > pull down menu for account types, I get 3 accounts instead of two. I
> >> > have two user accounts set up under mine and my wife's name, and both
> >> > are set as adminstrator. Both of our accounts are set up with
> >> > passwords and they work just fine. BUT, the other account under the
> >> > pull down menu is listed as "administrator" and I have NO IDEA what
> >> > the password is for that account!!! I tried using a blank password in
> >> > this account to no avail. It is password protected. I also tried using
> >> > both mine and my wife's account is this pop up window and it gets to
> >> > the next stage of starting the install process.
> >> >
> >> > Somehow, I need to get the password for this "adminstrator" account.
> >> > How do I do that?? Also, how do I get rid of this account, if that is
> >> > the right thing to do??
> >> >
> >> > Thanks
> >> > Dana
> >> >
> >> >
> >> >
> >> >
> >> > "Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote in message
> >> > news:<e4f$dVtNEHA.1456@TK2MSFTNGP09.phx.gbl>...
> >> >> Hi,
> >> >>
> >> >> They may or may not be related. Right-click the setup file on the
> >> >> program
> >> >> where access is being denied, choose "run as", then enter
> >> >> administrator
> >> >> and
> >> >> teh admin password. See if this allows you to install it. It sounds
> >> >> like
> >> >> the
> >> >> software is attempting to install to a location where your user
> >> >> account
> >> >> does
> >> >> not have write permissions. Installing as admin should allow it to go
> >> >> through.
> >> >>
> >> >> You might also try cleaning up the installer.
> >> >>
> >> >> Start/run services.msc, scroll down to "Windows Installer" and double
> >> >> click
> >> >> it. Stop the service if it is running, set the startup type line to
> >> >> disabled. Click apply/ok and reboot.
> >> >>
> >> >> Delete the contents of the temp folders, there may be a file in there
> >> >> interfering with the setup routine of the installer. Get both:
> >> >>
> >> >> C:\Windows\temp
> >> >> C:\Documents and Settings\<username>\local settings\temp
> >> >>
> >> >> Now reverse the first set of steps and reenable the Windows Installer
> >> >> (You
> >> >> can just set the startup type to manual). Reboot.
> >> >>
> >> >> Turn off all other running programs, especially your antivirus
> >> >> software.
> >> >> Use
> >> >> ctrl+shift+escape, if necessary, to "end task" on everything.
> >> >>
> >> >> Now retry installing some software. If it doesn't help, here are some
> >> >> further articles that may:
> >> >>
> >> >> "Error 1719. The Windows Installer Service Could Not Be Accessed"
> >> >> Error
> >> >> Message When You Try to Add or Remove a Program
> >> >> http://support.microsoft.com/?kbid=315346
> >> >>
> >> >> Windows Installer Error 1619 When You Install from NTFS-Protected
> >> >> Directories
> >> >> http://support.microsoft.com/?kbid=316309
> >> >>
> >> >> OFF: "The Windows Installer Service Could Not Be Accessed" Error
> >> >> Message
> >> >> When You Try to Install Office
> >> >> http://support.microsoft.com/?kbid=324516
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers aka "Nutcase" MS-MVP - Windows
> >> >> Windows isn't rocket science! That's my other hobby!
> >> >> http://mvp.support.microsoft.com/
> >> >> Associate Expert - WinXP - Expert Zone
> >> >> www.microsoft.com/windowsxp/expertzone
> >> >> Win98 Help - www.rickrogers.org
> >> >>
> >> >> "Dana Hummel" <hummers5@snip.net> wrote in message
> >> >> news:76e3adb5.0405100946.3881e634@posting.google.com...
> >> >> > Hi,
> >> >> >
> >> >> > Running a Dell 8250 machine with Windows XP Pro.
> >> >> >
> >> >> > I have been trying to install a couple of USB device
> >> >> > drivers for things like MP3 player and camera card reader
> >> >> > and all I get as an error message at the end of the
> >> >> > installation window that the driver was not installed and
> >> >> > I have a "Access is Denied" message as part of the pop up
> >> >> > window. All these drivers work just fine on my other
> >> >> > exact duplicate Dell 8250 machine running Windows XP.
> >> >> >
> >> >> > Any ideas on how to get around this??
> >> >> >
> >> >> > Also, gettting an error message that my COTS Microsoft Works package
> >> >> > will not install. Don't know if the errors are related or not.
> >> >> >
> >> >> > Thanks in advance.
> >> >> > Dana