File summary information goes away

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From: JT (anonymous_at_discussions.microsoft.com)
Date: 04/21/04 

Date: Wed, 21 Apr 2004 12:54:26 -0700

I have a user that is copying email messages from Outlook
2003 into Windows Explorer for archive purposes. He then
adds information including sender, topic, category, etc
in the summary tab of the file's properties. The options
added to the files are set to viewable in explorer and
are visible to the user. The problem is after about 4 or
more continuous hours of use of his machie, the summary
information is no longer there. Any ideas???

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