Re: XP Pro FAX

From: William B. Lurie (billurie_at_nospam.org)
Date: 04/01/04 

Date: Wed, 31 Mar 2004 19:24:10 -0500

Continuing on, Sharon, I started walking in your footsteps, doing
what you outline below, with good news and bad news. BTW, is it
fine for the thread to get longer and longer? When do we start anew?

Here's what I did. Folder Options>General. Checked box to show common
tasks in folders. Opened Printers and Fax folder. So far, so good.

Under Printer Tasks, clicked Setup. Installed the FAX service, and
was *not* asked for the CD. It took it a while, but I guess it found all
it needed. And as you said, it did its thing, and when finished, the
task for Setup was changed to "Install a local FAX printer".

Well, you said I should click on that link. I clicked on it every
way I knew how, single, double, nothing I did to it did anything
at all. It looks slightly greyed out, and I suspect that it really is.
So I skipped that step (which obviously is what's needed next, and
I was unable to do it), and went further.

You said I should then look at Start>>All Programs>>Accessories>>
Communications>> and I did. Th FAX folder still says just FAX(empty).

So that is where we diverge. Maybe I installed a lot, but I still
don't see those wonderful choices you list. No Fax Console, No Cover
Page Editor, no Send a Fax........

To answer your question about what I can do with the Fax Console
that I managed to get open some other way, the answer is, absolutely
nothing.
**********************************************************************
Sharon F wrote:
> On Wed, 31 Mar 2004 08:14:19 -0500, William B. Lurie wrote:
>
>
>>>What about drivers for your fax/modem? Have you checked the manufacturer's
>>>site for updates? *Is* the modem recognized as a fax modem in Device
>>>Manager?
>>
>>Gosh, I've been composing and sending FAXes via SmithMicro HotFax on
>>every Windows for years, including this XP which came with S3 modem and
>>its drivers. Device Manager must know it's there and alive and well.
>
>
> If the modem is not a fax/modem it cannot send faxes. I can't find enough
> info about the S3 modem to know if it's fax capable or not.
>
> For the fax printer:
>
> I just did these steps on my system (with no fax/modem installed at the
> moment):
>
> Folder Options> General. Check box to show common tasks in folders.
> Open Printers and Fax folder.
>
> In the common tasks pane and under Printer Tasks is a "setup" item for fax
> services. Clicking on it installs the Fax Service. Was asked for the XP CD.
> Windows did its thing and when finished, the task for setup has changed to
> "Install a local fax printer."
>
> Clicking on that link, added "Fax" to my printer list.
>
> Took a peek in the start menu. The above steps also added the following in
> Start> Programs> Accessories> Communications:
> Fax folder containing: Fax Console, Cover Page Editor and Send A Fax...
>
> Clicking on Fax Console informs me that there are currently no fax/modems
> installed. Asks If I would like to install one. Clicked Cancel (the modem
> is sitting over on the shelf but don't want to install it at the moment).
> Next screen that appears is "Welcome to Fax Configuration Wizard." (both
> fxssvc.exe and fxsclnt.exe are listed in Task Manager).
>
> Again clicked Cancel as I will uninstall this. Fax Console appears. Shows
> Fax in the left column with subitems: incoming, inbox, outbox and sent
> items. The fax program can be configured from here by using the programs
> menus instead of the wizard.
>
> Since you can get the fax console open -- have you tried working with the
> menus at all?
>
> (The above ends up being just a different method of installing Fax. It
> gives the same expected results that using Add/Remove Programs> Add/Remove
> Windows Components to install Fax Services should give.)
>
>
>>In that folder I have 4 icons...Add Printer, Fax via eFax (0 ready),
>>HotFax (0 ready), Lexmark (0 ready and checked as the live one), and I
>>don't know what you mean by 'a fax printer', or how to display the task
>>pane, or a 'setup fax' option. I clicked on Add a printer, and didn't
>>see an option where I could select anything.
>
>
> Were you able to get HotFax to work for you on this setup?
> 

-- 
                    William B. Lurie

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