Re: XP explorer crashes while looking at files
From: Gerry Cornell (gcjc_at_btinternet.com)
Date: 03/29/04
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Date: Mon, 29 Mar 2004 09:41:07 +0100
Rodney
Stone not bridge where I come from <g>.
With an OEM version you can sometimes find a copy of Windows stored on your hard disk. In Windows 98 it is in a C:\windows\ options\cab folder. I am not certain of how the convention applies to Windows XP. They will be hidden files. Whenever you buy a new computer with an OEM version installed you should insist on a CD being provided.
Some information on your error message to look through:
http://www.eventid.net/display.asp?eventid=1002&source=Winlogon
A lot of problems today are caused by spyware. If you have not already done so download Adaware (freeware version) from http://www.lavasoftusa.com/support/download/ and use it to remove parasites. Update the reference file before running Adaware and do so each time you run the programme.
-- ~~~~~~ Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA gcjc@yesit.co.uk Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "Rodney Atkins" <ratkinsNOSPAM@comcast.net> wrote in message news:gd7f6050ar9p9819bankcbh07adqfkcmll@4ax.com... > Gerry: > > Thanks for the response. > > There is no error message. Explorer just goes away. Sort of the same > behavior that would occur if I selected "explorer.exe" from the > Processes tab of the Task Manager and ended the process. > > However, in the application log, I see this event at about the last > time this problem occurred: > > Event Type: Information > Event Source: Winlogon > Event Category: None > Event ID: 1002 > Date: 3/28/2004 > Time: 2:32:59 PM > User: N/A > Computer: ZE5185 > Description: > The shell stopped unexpectedly and Explorer.exe was restarted. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Clicking on the link takes me to a page in the Help and Support Center > suggesting that this is not a significant problem. It may not be, but > it's a pain when I'm looking for a file and can't find it because the > explorer window keeps disappearing. Oh, and it does the same thing > when I'm using the Search feature---just craps out right in the middle > of a search. > > Hope this is enlightening. Thanks. > > Rodney > > > > On Mon, 29 Mar 2004 02:09:02 +0100, "Gerry Cornell" > <gcjc@btinternet.com> wrote: > > >Rodney > > > >What Error message? > > > >Make a note of the precise text of any error message. You can always look at these in Event Viewer. Start, Administrative Tools, Event Viewer. When researching the meaning of the error, information regarding Event ID: and Source Description are important. > > > >HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > >http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp > > > >Post details of the Error Report and we can see if we are able to help. > > > >Please let the newsgroup know how you get on. > > > >~~~~~~ > > > > > >Hope this helps. > > > >Gerry > >~~~~~~~~~~~~~~~~~~~~~~~~ > >FCA > >gcjc@yesit.co.uk > >Stourport, Worcs, England > >Enquire, plan and execute. > >~~~~~~~~~~~~~~~~~~~~~~~~ > >Please tell the newsgroup how any > >suggested solution worked for you. > >http://dts-l.org/goodpost.htm > >~~~~~~~~~~~~~~~~~~~~~~~~ > > > > > >"Rodney Atkins" <ratkinsNOSPAM@comcast.net> wrote in message news:tife60pslq5homnb8020efq9k8p92dc26s@4ax.com... > >> I'm using XP Home SP 1. > >> > >> For a while now, when I open an explorer window (either by pressing > >> WinKey + E or double-clicking My Computer), the resulting window > >> crashes explorer within minutes to seconds (usually about 20 seconds) > >> of opening it. By crash, I mean the window and the taskbar disappear. > >> The taskbar returns a few seconds later; the tasktray icons repopulate > >> gradually, and some of them never return. > >> > >> This happens only when I'm looking at the contents of HD, CD, > >> removable disk, etc. > >> > >> Reinstalling XP is not an option, so I'd appreciate any ideas. > >> > >> Thanks! > >> > >> Rodney >
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