Re: Can I upgrade from XP to Win2K?

From: Mike Hall (mike.hall.mail_at_sympatico.ca)
Date: 03/13/04


Date: Sat, 13 Mar 2004 01:55:18 -0500


"KMS - Brett Anderson" <gotomysiteto@emailme.com> wrote in message
news:e7fpB2LCEHA.2824@TK2MSFTNGP12.phx.gbl...
> Warranty?!?!?!?! HAH!
>
> It's an IBM.
>
> What a friggin joke. IBM laptop warranty is voided if you buy the
machine.
> Leave it on the store shelf, it's got a good warranty. Buy it, warranty
> voided. Common response from IBM warranty reps, "F*CK YOU"
>
> Machine is an IBM R40 laptop. IBM has told me there is NO warranty on
> software issues if I *dare* to load something they didn't supply (which is
> anything useful).
>
> IBM tech support said I have a virus(in regards to machine shutting off,
> hard restart, for no reason). They couldn't name the virus, or tell me
> anything else about it, but it *obviously wasn't a problem with *their*
> machine, or this garbage called XP.
>
> Oh, and their "software" warranty, on OEM installed software, runs out
after
> 30 days. Nice! 35 days into ownership, the mouse driver decided to
ignore
> all settings. No help from IBM. I used to live in NY, and pitied the
> thousands of unemployed EX IBM employees. By now, I'd be glad to see the
> currently employed IBM employees rotting in hell beside them. LONG LIVE
> JAPAN!
>
> I have added no hardware to the machine. I've loaded all *FULL*, *LEGAL*
> versions of software that was not preloaded, and I've had nothing but
> headaches.
>
> That rules out hardware problems (that I also never experienced with the
> superior OS), so it appears I'm left with the tedious task of doing a
clean
> install of a useable OS, along with reloading and recovering all the
> applicable software and user files.
>
> Oh well. The penalty we pay for using MS products........
>
> Oh, and before all the MS reps on this group hop in with their biased
> positions, I've tried all the relevant MS Usenet groups with the problems
> I've had, and not gotten a single response. Implying, of course, that
there
> is no fix for the problems I have, other than a more reliable OS.
>
> Comments?
>
> Brett Anderson
>

IBM laptops can be a little idiosyncratic, but you made the choice to buy
IBM.. re. the software, pre-loaded OEM software never has the full backing
of Microsoft regardless of computer make.. MS supply the software for use on
IBM machines on the basis that IBM software support will give proper
support.. that they don't is an issue to be taken up with IBM.. MS XP works
well with the majority of systems.. again, IBM choose to make it more
difficult by being the most incompatible machines of all.. IBM engineers
know how to get around most problems because they come across them daily..
MS usenet groups are at a disadvantage in this respect, but one can't blame
them for the lack of knowledge re. IBM laptops.. IBM are to blame
ultimately, so quit from attacking MS.. presumably, you have some kind of
service contract for the machine.. organize for it to be taken into an IBM
Service center..



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