Re: Screensaver has encountered a problem...
From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 03/08/04
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Date: Mon, 8 Mar 2004 12:19:16 -0800
If the user has media from a previous version of Windows, that's a retail CD
of 95, 98 or ME, he can use XP upgrade version which is under $100. He can
use it for a clean install of XP and just use one of the above CDs when
asked to inert proof of a previous OS.
-- Michael Solomon MS-MVP Windows Shell/User Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Satellite Man" <nojob@breadline.net> wrote in message news:eAOJ7%23LBEHA.3776@tk2msftngp13.phx.gbl... > Michael, > The whole problem is I don't have the original CD. Otherwise I would have > done a repair install long ago! I'm assuming it must be the original copy > that was used for the install in order to do a repair? The owner has no > documentation or software...it is a 3rd party machine. Oh well, how much > is > XP? > > > TIA, > DTV > "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in > message news:u8aAcfJBEHA.2308@tk2msftngp13.phx.gbl... > Below are instructions for a repair install, this might get things back in > working order though I don't know about that particular entry. If you > have > an HP machine, it might be a reference to something proprietary in their > setup. > > Assuming your system is set to boot from the CD-ROM drive and you have an > actual XP CD as opposed to a recovery CD, boot with the XP > CD in the drive and perform a repair install as outlined below. If the > system isn't set to boot from the CD or you are not sure, you need to > enter > the system's BIOS. When you boot the system, the first screen usually has > instructions that if you wish to enter set press a specific key, when you > see that, do so. Then you will have to navigate to the boot sequence, if > the CD-ROM drive is not first line, set it first in the boot sequence. > Save > your settings and exit with the XP CD in the drive. The system will > reboot. > > NOTE, while a repair install should leave your data files intact, if > something goes wrong during the repair install, you may be forced to start > over and do a clean install of XP. If you don't have your data backed up, > you would lose your data should that eventuality occur. > > Boot from the CD. If your system is set to be able to boot from the CD, > it > should detect the disk and give a brief message, during the boot up, if > you > wish to boot from the CD press any key. > > Once you have pressed a key, setup should begin. You will see a reference > asking if you need to load special drivers and another notice that if you > wish to begin the ASR (Automatic Recovery Console) depress F2. Just let > setup run past all of that. It will continue to load files and drivers. > > Then it will bring you to a screen. Eventually, you will come to a screen > with the option to (1) setup Windows or (2) Repair Windows Installation > using the Recovery console. > > The first option, to setup Windows is the one you want and requires you to > press enter. When asked, press F8 to accept the end user agreement. > Setup > will then search for previous versions of Windows. Upon finding your > version, it will ask if you wish to Repair your current installation or > install fresh. Press R, that will run a repair installation. From there > on, follow the screens. > > If you only have a recovery CD, your options are quite limited. You can > either purchase a retail version of XP will allow you to perform the above > among other tools and options it has or you can run your system recovery > routine with the Recovery CD which will likely wipe your drive, deleting > all > files but will restore your setup to factory fresh condition. > > > -- > Michael Solomon MS-MVP > Windows Shell/User > Backup is a PC User's Best Friend > DTS-L.Org: http://www.dts-l.org/ > > "Satellite Man" <nojob@breadline.net> wrote in message > news:%23eAHN$IBEHA.1604@TK2MSFTNGP11.phx.gbl... >>I found 2 registry entries for the file name. I deleted them and that >> destroyed the integrity of the OS. I can still boot but that's about it. >> I'm >> crying here...I find it hard to believe this issue attracted only one >> source. I'm hanging by a thread here. Does no one recognize this >> executable? >> Anyway, thanks for your assistance Michael. >> >> TIA, >> DTV >> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in >> message news:OzQGmNABEHA.576@TK2MSFTNGP11.phx.gbl... >> Well, it's picking it up from something on your system, heck, it may even >> be >> an entry in the Registry but if you're going to go up there and look for >> it >> be sure you're well backed up including the registry; I think regmon can >> do >> it; check www.sysinternals.com. >> >> Beyond that, you may have to format and start over to get rid of it, I >> just >> don't know where it's coming from, I'm unfamiliar with the file and can't >> find anything on it. >> >> -- >> Michael Solomon MS-MVP >> Windows Shell/User >> Backup is a PC User's Best Friend >> DTS-L.Org: http://www.dts-l.org/ >> >> "Satellite Man" <nojob@breadline.net> wrote in message >> news:OsJYZp$AEHA.496@TK2MSFTNGP12.phx.gbl... >>> OK Michael, I deleted the prefetch and it is back in the prefetch >>> folder. >>> I >>> emptied the bin and rebooted and it is back. >>> >>> TIA >>> DTV >>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in >>> message news:OwgbOA#AEHA.3836@TK2MSFTNGP10.phx.gbl... >>> You can delete the prefetch, it will rebuild on its own. I'd do it from >>> Safe Mode. >>> >>> -- >>> Michael Solomon MS-MVP >>> Windows Shell/User >>> Backup is a PC User's Best Friend >>> DTS-L.Org: http://www.dts-l.org/ >>> >>> "Satellite Man" <nojob@breadline.net> wrote in message >>> news:uxL2tc9AEHA.3176@TK2MSFTNGP10.phx.gbl... >>>> The file in question (hfxc.exe-0746e6ed.pf) is located in >>>> c:/windows/pchealth/prefetch. I searched my XP Pro box and no such file >>>> found. So any advice on the method by which to delete this file without >>>> disturbing the OS will be appreciated. >>>> >>>> TIA, >>>> DTV >>>> "Satellite Man" <nojob@breadline.net> wrote in message >>>> news:eFMh5K9AEHA.3184@TK2MSFTNGP09.phx.gbl... >>>> This box had boot issues when I began working on it. Indeed, the reason >>>> I >>>> have it in the first place. I have no restore point to return to >>>> because >>>> I >>>> have deleted them. I did so as well to disable system restore to enable >>>> me >>>> to boot to Safe Mode and delete all current users and their files to >>>> attempt >>>> to get rid of the corruption. I achieved a good boot through a brand >>>> new >>>> ADMIN. I have no CD or restore disc. Which explains my methodology. >>>> System >>>> Restore is now viable but the restore point is moot. I tried to restore >>>> as >>>> the first line of defense but discovered corruption there as >>>> well...which >>>> explains my path. I guess now my question is; should I delete this file >>>> in >>>> Safe Mode or Command Prompt? I can't run Windows in it's current state >>>> so >>>> I >>>> see it as one step away from a clean install. If you have any viable >>>> comments please feel free! >>>> >>>> TIA, >>>> DTV >>>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote >>>> in >>>> message news:e$#bHW8AEHA.2576@TK2MSFTNGP11.phx.gbl... >>>> That's not an XP file and a search on Google came up with nothing. >>>> >>>> Best I can offer short of blowing out the setup and starting over are >>>> various repair options as follows: >>>> >>>> If this is a relatively recent issue, you might try using System >>>> Restore >>>> to >>>> take you back to a time when this worked properly. Start\All >>>> Programs\Accessories\System Tools\System Restore. If that doesn't >>>> resolve >>>> it, try the information below. >>>> >>>> >>>> The following assumes you have an actual XP CD as opposed to a restore >>>> CD >>>> or >>>> restore partition supplied by your PC manufacturer. >>>> >>>> Go to Start, type sfc /scannow in the run box and press enter. Note, >>>> there >>>> is a space between sfc and the forward slash. You will be asked for >>>> your >>>> XP >>>> CD. Be aware, upon inserting the CD the XP setup screen may appear, >>>> this >>>> is >>>> not a part of sfc /scannow, rather it is being invoked by autorun. >>>> Simply >>>> minimize the screen and allow sfc to continue. >>>> >>>> If the above fails to resolve the issue, try a repair install as >>>> follows: >>>> >>>> >>>> >>>> Be sure you are well backed up in case there is a problem from which >>>> you >>>> are >>>> unable to recover. NOTE, while a repair install should leave your data >>>> files intact, if something goes wrong during the repair install, you >>>> may >>>> be >>>> forced to start over and do a clean install of XP. If you don't have >>>> your >>>> data backed up, you would lose your data should that eventuality occur. >>>> >>>> >>>> >>>> Boot from the CD. If your system is set to be able to boot from the >>>> CD, >>>> it >>>> should detect the disk and give a brief message, during the boot up, if >>>> you >>>> wish to boot from the CD press any key. >>>> >>>> >>>> >>>> Once you have pressed a key, setup should begin. You will see a >>>> reference >>>> asking if you need to load special drivers and another notice that if >>>> you >>>> wish to begin the ASR (Automatic Recovery Console) depress F2. Just >>>> let >>>> setup run past all of that. It will continue to load files and >>>> drivers. >>>> >>>> >>>> >>>> Then it will bring you to a screen. Eventually, you will come to a >>>> screen >>>> with the option to (1) setup Windows or (2) Repair Windows Installation >>>> using the Recovery console. >>>> >>>> >>>> >>>> The first option, to setup Windows is the one you want and requires you >>>> to >>>> press enter. When asked, press F8 to accept the end user agreement. >>>> Setup >>>> will then search for previous versions of Windows. Upon finding your >>>> version, it will ask if you wish to Repair your current installation or >>>> install fresh. Press R, that will run a repair installation. From >>>> there >>>> on, follow the screens. >>>> >>>> >>>> -- >>>> Michael Solomon MS-MVP >>>> Windows Shell/User >>>> Backup is a PC User's Best Friend >>>> DTS-L.Org: http://www.dts-l.org/ >>>> >>>> "Satellite Man" <nojob@breadline.net> wrote in message >>>> news:OAcqvx7AEHA.2768@tk2msftngp13.phx.gbl... >>>>>I have run both Ad-Aware and Spybot S&D. No change. Maybe this info >>>>>will >>>>> help: (hfxc.exe Ver: 5.0.0.2 Offset: 000051ad) >>>>> >>>>> HTH, >>>>> DTV >>>>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote >>>>> in >>>>> message news:#h1TBU1AEHA.3568@TK2MSFTNGP10.phx.gbl... >>>>> I've never seen anything quite like this. >>>>> >>>>> Perhaps it's some sort of malware or being triggered by malware. >>>>> Download, >>>>> install and run Ad Aware and see if it turns up anything: >>>>> www.lavasoftusa.com. >>>>> >>>>> -- >>>>> Michael Solomon MS-MVP >>>>> Windows Shell/User >>>>> Backup is a PC User's Best Friend >>>>> DTS-L.Org: http://www.dts-l.org/ >>>>> >>>>> "Satellite Man" <nojob@breadline.net> wrote in message >>>>> news:uAWcy80AEHA.356@TK2MSFTNGP10.phx.gbl... >>>>>>I am working on a friends puter'. The first thing I do is unload the >>>>>> messenger service along w/a few other network services that have no >>>>>> value >>>>>> to >>>>>> a home user w/no network. So yes I do understand the difference >>>>>> between >>>>>> messenger service and Instant Messenger. So now that we have that out >>>>>> of >>>>>> the >>>>>> way...the title-bar of the pop-up does not say "Messenger Service" it >>>>>> says >>>>>> "Screen Saver". Originally, it gave me the option to send or not send >>>>>> the >>>>>> information to MS. Now, all I get is the notification that >>>>>> screensaver >>>>>> must >>>>>> close. So I click close (the dialog box). Mind you, there is no >>>>>> screensaver >>>>>> enabled or running. The dialog box returns...over and over and over. >>>>>> It >>>>>> prevents some progs' from executing...like AV. I have done a boot >>>>>> scan >>>>>> and >>>>>> find nothing there. The OS works fine otherwise. It is XP Home >>>>>> instead >>>>>> of >>>>>> Pro. I have reinstalled Norton AV w/no reconciliation. When I attempt >>>>>> to >>>>>> open Norton AV the screensaver pop-up is executed not the program. >>>>>> Safemode >>>>>> is no different. Is there a different notification service that can >>>>>> be >>>>>> disabled? One that possibly sends info to MS? Your thoughts. >>>>>> >>>>>> TIA, >>>>>> DTV >>>>>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote >>>>>> in >>>>>> message news:#FuG9OwAEHA.1792@TK2MSFTNGP12.phx.gbl... >>>>>> Not sure if we are talking about the same thing. Windows Messenger >>>>>> Service >>>>>> is not Windows Messenger the Instant Messaging program. It is a >>>>>> service >>>>>> started by default in Windows XP that enables network admins to >>>>>> communicate >>>>>> with other PCs on the network. If you were talking about the Instant >>>>>> Messaging module, please see the article I posted as the service and >>>>>> module >>>>>> are completely different. >>>>>> >>>>>> -- >>>>>> Michael Solomon MS-MVP >>>>>> Windows Shell/User >>>>>> Backup is a PC User's Best Friend >>>>>> DTS-L.Org: http://www.dts-l.org/ >>>>>> >>>>>> "Satellite Man" <nojob@breadline.net> wrote in message >>>>>> news:e6Ll0luAEHA.2480@TK2MSFTNGP11.phx.gbl... >>>>>>> WindowsMessenger was not runnjng prior to my original post. >>>>>>> >>>>>>> DTV >>>>>>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> >>>>>>> wrote >>>>>>> in >>>>>>> message news:#2I53DuAEHA.2348@TK2MSFTNGP09.phx.gbl... >>>>>>> Go to the following site for information on how to turn off Windows >>>>>>> Messenger Service: >>>>>>> http://www.itc.virginia.edu/desktop/docs/messagepopup/ >>>>>>> >>>>>>> -- >>>>>>> Michael Solomon MS-MVP >>>>>>> Windows Shell/User >>>>>>> Backup is a PC User's Best Friend >>>>>>> DTS-L.Org: http://www.dts-l.org/ >>>>>>> >>>>>>> "Satellite Man" <nojob@breadline.net> wrote in message >>>>>>> news:eDJ5U5tAEHA.2308@tk2msftngp13.phx.gbl... >>>>>>>> This popup is appearing so much I can't navigate. It says: >>>>>>>> Screensaver >>>>>>>> has >>>>>>>> encountered a problem and needs to close. We are sorry for the >>>>>>>> inconvenience. I don't use a screensaver. I'm a bit new to XP. Is >>>>>>>> this >>>>>>>> a >>>>>>>> service that I can stop? Running XP Pro w/Svc Pack 1 and every >>>>>>>> update >>>>>>>> WUD >>>>>>>> has to offer. >>>>>>>> >>>>>>>> TIA, >>>>>>>> DTV >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>>> >>>> >>> >>> >>> >> >> >> > > >
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- Previous message: L Bauer: "error 1324"
- In reply to: Satellite Man: "Re: Screensaver has encountered a problem..."
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