Re: Screensaver has encountered a problem...

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 03/06/04 

Date: Sat, 6 Mar 2004 13:54:05 -0800

That's not an XP file and a search on Google came up with nothing.

Best I can offer short of blowing out the setup and starting over are
various repair options as follows:

If this is a relatively recent issue, you might try using System Restore to
take you back to a time when this worked properly. Start\All
Programs\Accessories\System Tools\System Restore. If that doesn't resolve
it, try the information below.

The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue.

If the above fails to resolve the issue, try a repair install as follows:

Be sure you are well backed up in case there is a problem from which you are
unable to recover. NOTE, while a repair install should leave your data
files intact, if something goes wrong during the repair install, you may be
forced to start over and do a clean install of XP. If you don't have your
data backed up, you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"Satellite Man" <nojob@breadline.net> wrote in message 
news:OAcqvx7AEHA.2768@tk2msftngp13.phx.gbl...
>I have run both Ad-Aware and Spybot S&D. No change. Maybe this info will
> help: (hfxc.exe Ver: 5.0.0.2 Offset: 000051ad)
>
> HTH,
> DTV
> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
> message news:#h1TBU1AEHA.3568@TK2MSFTNGP10.phx.gbl...
> I've never seen anything quite like this.
>
> Perhaps it's some sort of malware or being triggered by malware. 
> Download,
> install and run Ad Aware and see if it turns up anything:
> www.lavasoftusa.com.
>
> --
> Michael Solomon MS-MVP
> Windows Shell/User
> Backup is a PC User's Best Friend
> DTS-L.Org: http://www.dts-l.org/
>
> "Satellite Man" <nojob@breadline.net> wrote in message
> news:uAWcy80AEHA.356@TK2MSFTNGP10.phx.gbl...
>>I am working on a friends puter'. The first thing I do is unload the
>> messenger service along w/a few other network services that have no value
>> to
>> a home user w/no network. So yes I do understand the difference between
>> messenger service and Instant Messenger. So now that we have that out of
>> the
>> way...the title-bar of the pop-up does not say "Messenger Service" it 
>> says
>> "Screen Saver". Originally, it gave me the option to send or not send the
>> information to MS. Now, all I get is the notification that screensaver
>> must
>> close. So I click close (the dialog box). Mind you, there is no
>> screensaver
>> enabled or running. The dialog box returns...over and over and over. It
>> prevents some progs' from executing...like AV. I have done a boot scan 
>> and
>> find nothing there. The OS works fine otherwise. It is XP Home instead of
>> Pro. I have reinstalled Norton AV w/no reconciliation. When I attempt to
>> open Norton AV the screensaver pop-up is executed not the program.
>> Safemode
>> is no different. Is there a different notification service that can be
>> disabled? One that possibly sends info to MS? Your thoughts.
>>
>> TIA,
>> DTV
>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
>> message news:#FuG9OwAEHA.1792@TK2MSFTNGP12.phx.gbl...
>> Not sure if we are talking about the same thing.  Windows Messenger
>> Service
>> is not Windows Messenger the Instant Messaging program.  It is a service
>> started by default in Windows XP that enables network admins to
>> communicate
>> with other PCs on the network.  If you were talking about the Instant
>> Messaging module, please see the article I posted as the service and
>> module
>> are completely different.
>>
>> --
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>> "Satellite Man" <nojob@breadline.net> wrote in message
>> news:e6Ll0luAEHA.2480@TK2MSFTNGP11.phx.gbl...
>>> WindowsMessenger was not runnjng prior to my original post.
>>>
>>> DTV
>>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
>>> message news:#2I53DuAEHA.2348@TK2MSFTNGP09.phx.gbl...
>>> Go to the following site for information on how to turn off Windows
>>> Messenger Service:
>>> http://www.itc.virginia.edu/desktop/docs/messagepopup/
>>>
>>> --
>>> Michael Solomon MS-MVP
>>> Windows Shell/User
>>> Backup is a PC User's Best Friend
>>> DTS-L.Org: http://www.dts-l.org/
>>>
>>> "Satellite Man" <nojob@breadline.net> wrote in message
>>> news:eDJ5U5tAEHA.2308@tk2msftngp13.phx.gbl...
>>>> This popup is appearing so much I can't navigate. It says: Screensaver
>>>> has
>>>> encountered a problem and needs to close. We are sorry for the
>>>> inconvenience. I don't use a screensaver. I'm a bit new to XP. Is this 
>>>> a
>>>> service that I can stop? Running XP Pro w/Svc Pack 1 and every update
>>>> WUD
>>>> has to offer.
>>>>
>>>> TIA,
>>>> DTV
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>

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