RE: Windows Explorer is not responding and machine locks up

Thanks for the quick reply. I already posted the error messages I've
received. I have checked in device manager and don't see any conflicts or
malfunctioning devices. I've run the extended set of diagnostics provided by
Dell for this system (3 hours worth!) and it found no errors. I've not been
able to find the pstat.exe and dmpchck.exe programs you mentioned, to run
them. I've even checked on my Windows XP CD and the Utilities CD provided by
Dell but didn't find them there either.

I'm actually not as concerned about the "blue screen" happening as I am
about the continually increasing problems with Windows Explorer locking up,
unless the blue screen occurs again. Would it make any sense to do a repair
install of Windows XP? If so, will it leave my other programs, data files,
etc.? I would hate to have to start all over again with loading everything,
if I don't have to.

Is there any way to repair Windows Explorer all by itself?

Thanks.
--
Peggy A.
In A Chord Web Design and Consulting


"nass" wrote:



"Peggy A" wrote:

I am having a similar problem with Windows Explorer stopping responding and
having to kill it through Task Manager. Running Windows XP SP3 (Media Center
2002 Edition) on a Dell Dimension. Penium 4 1 GB Ram. 228 GB hard drive with
170 GB free. Running Norton Internet Security 2008 (and have been for about a
year, with no significant problems until the past couple of months).

The latest error message received when this happens is:
Hanging application explorer.exe, version 6.0.2900.5512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000. Also received an
application error message: Fault bucket 734037209.

Earlier today it even caused a "blue screen" system error with the following
information:
Error code 1000007e, parameter1 c0000005, parameter2 806e694f, parameter3
f7aadc30, parameter4 f7aad92c.

A little before this happened see that a mini dump was created. I could
attach that, but I don't know if anyone can read it.

Any help would be appreciated since this seems to be occurring with
increasing frequency.

Thanks!
--
Peggy A.
In A Chord Web Design and Consulting

This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioining Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.
Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

You receive a "serious error" or a "STOP: 0x0000007E" error message in
Windows XP
http://support.microsoft.com/?kbid=321637&sd=RMVP
"STOP 0x0000007E" error message after you upgrade to Windows XP
http://support.microsoft.com/kb/330182
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
You receive a "serious error" or a "STOP: 0x0000007E" error message in
Windows XP
http://support.microsoft.com/kb/321637
Error message in Windows XP Service Pack 2: "Stop 0x7E"
http://support.microsoft.com/kb/900485
Stop: 0x7E Error occurs in Kbdclass.sys when you try to shut down Windows XP
http://support.microsoft.com/kb/313050
Easy CD Creator 5.0 does not function in Windows XP
http://support.microsoft.com/kb/310628
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.
http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.
nass
----
http://www.nasstec.co.uk


.

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