RE: svchost.exe is making me crazy.
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 1 May 2008 04:56:00 -0700
Hi russel,
Can you do this before calling MS.
Open a run command and type in:
services.msc click [OK] and stop these services:
Automatic Updates
Background Intelligent Transfer service
Reboot your machine, does it still unresponsive?
HTH.
nass
"Russell" wrote:
'tasklist' is not a command my computer recognizes. for whatever reason..
(your first link has me trying to find which services are mapped to which
instance of SVCHOST.EXE by running tasklist.exe)
thats helps me not.
and ive downloaded the hotfix and the wu update in your other link.
and my computer is still unresponsive.
so i have a memory leak, possibly, or its something else. and i will call
microsoft i guess and see if they can help me.
but i wanted to take the time to thank you for your help and patience.
nearly every problem ive had with my computer i have been able to fix with
the help of good people like you.
not this time.
thanks nass. your the best. (i wish i could understand some of the jargon
on these tech pages. whew.)
thanks, and peace
russell
"nass" wrote:
http://blogs.technet.com/askperf/archive/2008/01/11/getting-started-with-svchost-exe-troubleshooting.aspx
FIX: When you run Windows Update to scan for updates that use Windows
Installer, including Office updates, you may experience a memory leak, or you
may receive an error message for the Svchost process
http://support.microsoft.com/?kbid=916089
You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from
Microsoft Update
http://support.microsoft.com/?kbid=927891
"Russell" wrote:
ok, im an x86.
ive downloaded and ran the shellx program, and im sorry, (im no techie, wish
i was tho), i cannot tell which of these add ons are using the most cpu.
ive followed every other procedure and been to every link you provided me,
except the hijack now. i havent downloaded that yet.
nass, im understanding that what is running on my computer when svchost.exe
is taking all of my cpu power, is probably my windows update.
i checked my windows update history and found that the last automatic update
that worked correctly, and i installed by clicking on the shield that showed
on my taskbar, was april 9th. it was this:
Security Update for ActiveX Killbits for Windows XP (KB948881)
that is when my troubles began, because the remaining updates i have
installed were all from me clicking on microsoft update and doing it
manually. looking for a fix i guess.
so, nass.....something happened in that last automatic download and install
that caused my problems. at least i beleive this to be the case.
if i download hijack this, and get a report on my computer, will you be able
to tell from that what is wrong? i can email it to you. will you be able to
see a problem with automatic update?
thanks so very much for your patience with me.
russ
"nass" wrote:
"Russell" wrote:
nass...
how do i know if i am x86 or x64 based version of windows?
Open run command and type in:
msinfo32 click [OK] and a window with the info will pop-up.
http://support.microsoft.com/kb/827218
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