Re: Application Failed to Initialize Properly (0xc0000022) after K

Hi Ronald,

You have found the two files for which BUILTIN\Users:R is required in
c:\windows\system32.

DO NOT COPY THE OTHER FILES of the same name - they are different file
versions.

Change the permissions for the two files in c:\windows\system32 folder
as follows:-

Firstly repeat what you did before but one file at a time ie
Click Run
enter "cmd" (no quotes) and enter, then in the Command window

cd\
cd windows\system32
cacls msvcp71.dll

If it does NOT list a permission BUILTIN\Users:R

Then

cacls msvcp71.dll /E /G BUILTIN\Users:R

Do not miss out the spaces

You should get a "... processed" message on screen.

Repeat the command to verify this

cacls msvcp71.dll

If it shews the correct permissions, do the same for the file
msvcr71.dll.

If it does not, then you screwed up somewhere.

I take no responsibility whatsoever for any undesireable consequences of
your actions.

good luck

Don

"ronald" <ronald@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:D07CDAC8-1F4A-46B2-9081-4B4F03F27374@xxxxxxxxxxxxxxxx
Shadrach Flint

Many thanks for your assistance, which is much appreciated.

The two specified files were not present in c:\WINDOWS\system32, although
two similar files (MSVCP71.DLL & MSVCR71.DLL) were, but cacls did not produce
BUILTIN\users:R amongst the BUILTINS for these two files.

I did however find msvcp71.dll & msvcr71.dll in other files including,

program files\common files\symantec shared\symsetup\{5AA2.......}_10_2_0_30

----------------------------ditto-------------------------------{420F.........}_1_1_0_38

program files\BT Broadband Talk Softphone

all of which turned up BUILTIN\Users:R

I'm guessing that I need to copy these files to the appropriate folder, but
am not confident as to how to do this without risking an error.

Regards

Ron



"Shadrach Flint" wrote:

Ron,

Take this slowly if you are not familiar with the command line.

1. Go to the command prompt - i.e click "Run", type in "cmd" - without the quotes - then press enter.

2. In the big black window (expand it), type after the prompt character (>)

cd \ press Enter
cd windows\system32 press Enter
cacls msvc*.71 press Enter

You should get a list of file access permissions for at least two files - msvcp71.dll and msvcr71.dll.

Have a good look and check whether this includes "BUILTIN\Users:R" for the above files.

next

exit press enter

Come back here for the next step.

I take no responsiblity for any problems whasoever that may result from incorrect actions.

Drax

.

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