Re: Bringing computer back to like the day I bought it

Hey, thanks I went to hp.com and got some info, but still running into
problems. I was going to start my computer in safe mode, and then cut and
paste the file in the appropriate place, but the first step is to go into
safe mode. I am having a hard time going into safe mode. The steps are
Start, Shut down, in drop down list click OK. When it says please select the
operating system to start press f8 use arrows to highlight the appropriate
safe mode option and then press enter, but my computer does not do that, the
way mine works is you press shut down and re-start, and it goes to the HP
window, a big blue screen with HP on it and I have pressed f8 during that
time, but nothing happends. Any ideas.

"Dave B." wrote:

Have you tried HP customer care?
http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&cc=us

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"davidsis" <davidsis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9F5786C1-FFDB-4084-A149-FF8879E6B09A@xxxxxxxxxxxxxxxx
Ya, HP Tech support wants to charge me $40. Maybe I am a cheep skate. Do
you know of a good free HP Tech support site like this one?

"Sharon F" wrote:

On Wed, 31 Jan 2007 18:33:00 -0800, davidsis wrote:

I have windows XP I do not know if this is where I should post this,
but. I
was trying to make my computer the way it was when I bought it at the
factory. I tried going to pc help & Tools the to HP PC System
Recovery, but
I got a message that
Cannot find log file restore.log, then
Error 2 Minint\system32\Restore.log Missing

What should I do, I really hate how slow and all of the junk on my
computer

Wesoldit2@xxxxxxxxx

HP uses its own repair/restore programs. They operate differently than
the
options available with a retail XP CD. And in some cases, HP tools will
differ from one HP model to the next. Consequently, HP tech support is
who
you need to troubleshoot this with.

--
Sharon F
MS-MVP ~ Windows Shell/User




.

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