Re: Unable to reactivate Windows, manufacturer out of business


Troubleshooting invalid CD key error message during Windows XP setup
http://support.microsoft.com/kb/310637/en-us
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Giant Hogweed" <Giant Hogweed@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AC9852E5-6A9C-40D8-9C3C-7C1B608EA9E2@xxxxxxxxxxxxxxxx
> While browsing the web I fell victim to mssearchnet.exe and its associates.
> Using help from other people I managed to eliminate most of the problem
> except for a dandy little warning message that, when double-clicked, would
> install a program called "Spyaxe" on my computer. I believed that I had found
> a tool for eliminating the last bastion of mssearchnet.exe from my computer,
> but when I restarted my computer after running it, I got an error message
> during log in; apparently there was an error that prevented Windows from
> determining whether or not my copy of Windows was valid or not.
>
> I restarted my computer in safe mode and attempted to use System Restore to
> turn the computer back to an earlier date, but all it did was narrow the
> error message down to "This copy of Windows must be activated with Microsoft
> before you can log on." Etc., etc.. So, I located the activation key on my
> console and attempted to use it, but all I got was an "incorrect product key"
> error from internet activation.
>
> Now, my copy of Windows is OEM, so theoretically I should be getting tech
> support from them, but I am fairly sure my manufacturer (Zuke Technologies)
> went out of business (nasty ebay comments in the past month, website down,
> etc.) and am not expecting any help from them, though I did send a message.
> And, since my copy of Windows is OEM, they have washed their hands of me.
> Looking for whatever help I can get; Windows runs fine in Safe Mode but won't
> start up in normal mode due to the activation error. This copy has worked
> fine since 2003 (time of purchase).


.

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