Re: Schedule Task Error "Access denied"
- From: "Toohey" <rrm_computer(removethis)@hotmail.com>
- Date: Thu, 20 Oct 2005 08:15:26 +1100
Sharon, thanks for the information. I tried to use the knowledge base
article because I lost patience waiting for someone at M$ to answer the tech
support line here in Australia. I will proceed with the work around using
your instructions. Toohey
"Sharon F" <sharonfDEL@xxxxxxxxxxx> wrote in message
news:upaQIHN1FHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
> On Tue, 18 Oct 2005 21:04:07 +1100, Ron M wrote:
>
>> I am trying to setup a task but there is an access problem. KB referred
>> me
>> to KB article 884573. I tried to apply the documented workaround and in
>> instruction number 4 for the GPEDIT.MSC after clicking "Add User or
>> Group"
>> it says to click Browse but this option doesn't exist on the screen". Am
>> I
>> doing something wrong??? TIA Toohey
>
> No, you're not doing anything wrong. The article is incorrect. Type in the
> name of the account you're trying to add. Then click "Check Names." That
> will get you to a screen where you can select the proper account and add
> it.
>
> Have you considered contacting MS tech support for the hotfix that
> corrects
> this issue? There is no charge for obtaining hotfixes. The required call
> is
> a screening process to be sure that you are having the issue that the
> hotfix addresses. (Hotfixes are works in progress - not fully tested so
> they don't hand them out unless the situation matches the issue.
> Eventually
> they show up at Windows update -on their own or incorporated into other
> updates.) Once that has been established, you're sent an email with
> directions on how to access the hotfix.
>
> I've used this system before and it works fairly well. I have received an
> automated prompt for a credit card number during the call que. After
> giving
> my info, every human I talked to after that was informed this was a hotfix
> call and requested to double check that no charge would be made to my
> card.
> Once I got to the tech support person, I stuck to the issue surrounding
> the
> hotfix and no charge has ever shown up.
>
> This above description for obtaining a hotfix sounds much more complicated
> than it really is. If your issue matches what's described in that article,
> suggest considering the hotfix as a viable option towards resolving it.
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User
.
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