Re: <windows root>\system32\hal.dll error

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance



Try to separate ideas into paragraphs in the future, it's easier to read
than one long paragraph.

Unfortunately, HP did not supply you with a retail XP CD or OEM equivalent.
They supplied you with a recovery disk and these disks don't have the option
for a repair install. Even if you could start it from the Recovery Console,
it won't recognize the recovery CD provided by HP. Unless the HP disks
provide some sort of repair procedure there's nothing we can offer beyond
running whatever HP's recovery routine happens to be and that usually wipes
all information and files from your hard drive and starts over from scratch.

Given the disks you have, you simply don't have the tools for anything else
unless HP can provide you with some other option.

--
In memory of our dear friend, MVP Alex Nichol.

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


"Baltasar" <Baltasar@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:940D294E-C393-407E-8CED-DB9ACDE200CD@xxxxxxxxxxxxxxxx
>I too am having some similar problems that Dave pointed out. I am not
> getting the request for an administrator password. But I believe my
> problems
> may be far worse. When I try to use the Windows XP recovery, It points to
> a
> partition on my drive that has application recovery on it. It does not
> point
> to C drive. In addition, when I switch to C drive, I am unable to find
> the
> Windows directory. I did manage to delete the boot.ini file but am unable
> to
> get the chkdsk /r to work. The last time I did a chkdsk /r on the C
> drive,
> it stopped at 25% and a message said " you have one or more unrecoverable
> problems. I own a HP Pavilion 523W and I have the Recovery Console CD as
> well as the System Restore CDs. I have been working with Hewlett Packard
> on
> this situation and am awaiting a response from the Advance Support Group.
> Is
> there anything I can do to save my files from being deleted? At the
> moment,
> a full system recovery is not an option due to the amount of files that I
> need to avoid erasing. I am wondering if my not finding the Windows
> directory is some kind of system glitch since the computer continues to
> display a message that it is missing the hal.dll file.
>
> Thanks
>
> "Michael Solomon (MS-MVP)" wrote:
>
>> For help with the Recovery Console issue:
>> http://www.theeldergeek.com/recovery_console.htm
>> scroll down to: Recovery Console Password
>>
>> http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b308402
>> 'The Password Is Not Valid' Error Message Appears When You Log On to
>> Recovery
>> Console in Windows XP
>>
>> If you still unable to solve the Hal.dll issue, through the Recovery
>> Console
>> see below:
>>
>> Try a repair install as follows:
>>
>> NOTE, while a repair install should leave your data files intact, if
>> something goes wrong during the repair install, you may be forced to
>> start
>> over and do a clean install of XP. If you don't have your data backed
>> up,
>> you would lose your data should that eventuality occur.
>>
>> Assuming your system is set to boot from the CD-ROM drive and you have an
>> actual XP CD as opposed to a recovery CD, boot with the XP
>> CD in the drive and perform a repair install as outlined below. If the
>> system isn't set to boot from the CD or you are not sure, you need to
>> enter
>> the system's BIOS. When you boot the system, the first screen usually
>> has
>> instructions that if you wish to enter set press a specific key, when you
>> see that, do so. Then you will have to navigate to the boot sequence, if
>> the CD-ROM drive is not first line, set it first in the boot sequence.
>> Save
>> your settings and exit with the XP CD in the drive. The system will
>> reboot.
>>
>> When the system boots, a few screens into the process you may see a
>> message
>> instructing you
>> to hit any key in order to boot from the CD along with a countdown. When
>> you see this be sure to
>> hit a key on the keyboard, if you miss this instruction and the system
>> fails
>> to boot from the CD, it's too
>> late, you'll need to reboot and try again.
>>
>> Once you have pressed a key, setup should begin. You will see a
>> reference
>> asking if you need to load special drivers and another notice that if you
>> wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
>> setup run past all of that. It will continue to load files and drivers.
>>
>> Then it will bring you to a screen. Eventually, you will come to a
>> screen
>> with the option to (1) setup Windows or (2) Repair Windows Installation
>> using the Recovery console. ***The selection you want at this screen is
>> "Setup Windows,"
>> NOT "Repair Windows Installation.
>>
>> The first option, to setup Windows is the one you want and requires you
>> to
>> press enter. When asked, press F8 to accept the end user agreement.
>> Setup
>> will then search for previous versions of Windows. Upon finding your
>> version, it will ask if you wish to Repair your current installation or
>> install fresh. Press R, that will run a repair installation. From there
>> on, follow the screens.
>>
>> Note, in some cases, you won't receive the repair option, only an option
>> to
>> reinstall. We have discovered that sometimes this is caused by damaged
>> boot.ini file that can be repaired as follows and also note, in the
>> instructions, "K" refers to the CD drive in which you have placed the XP
>> CD,
>> replace that drive letter with the appropriate letter on your system, "K"
>> is
>> simply an example.
>>
>> Reboot, this time taking the immediate R option (this is the section I
>> told
>> you to skip above. In this case, you will need to get to the Recovery
>> Console to perform the function below), and if the CD letter is say K:
>> give
>> these commands
>>
>> COPY K:\i386\ntldr C:
>> COPY K:\i386\ntdetect.com C:
>> (two other files needed - just in case)
>> ATTRIB -H -R -S C:\boot.ini
>> DEL C:\boot.ini
>> BootCfg /Rebuild
>>
>> Once you've completed this function, reboot and see if you can access XP
>> as
>> sometimes, the problem is the damaged boot.ini. If you still cannot
>> access
>> XP, then reboot and re-run the repair install instructions at the
>> beginning
>> of this message.
>>
>> If you only have a recovery CD, your options are quite limited. You can
>> either purchase a retail version of XP which will allow you to perform
>> the
>> above
>> among other tools and options it has or you can run your system recovery
>> routine with the Recovery CD which will likely wipe your drive, deleting
>> all
>> files but will restore your setup to factory fresh condition.
>>
>>
>> --
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>> "Dave Clark" <daveclark@xxxxxxxxxxxxxxxxxx(nospam)> wrote in message
>> news:7A0262A0-6D06-4FE5-8092-8B5CB0DC8481@xxxxxxxxxxxxxxxx
>> >I get the following error when I start up my PC.
>> >
>> > "Windows could not start because the following file is missing or
>> > corrupt:
>> > <windows root>\system32\hal.dll error
>> > Please re-install a copy of the above file"
>> >
>> > I have looked into solutions for this and I know that you are supposed
>> > to
>> > be
>> > able to replace the hal.dll through the recovery console as described
>> > at
>> > http://www.kellys-korner-xp.com/xp_haldll_missing.htm
>> >
>> > Unfortunatey I get an access denied message when I try to do this. I do
>> > know
>> > what the administrator password is but I don't get prompted for it when
>> > I
>> > start the recovery console.
>> >
>> > Is there a way to log into recovery console manually so it knows I am
>> > the
>> > administrator?
>> >
>> > I am happy to wipe the machine if I am able to get a couple of files
>> > off
>> > it
>> > first, so any suggestions of how to do this would be appreciated also!!
>> >
>> > Safe mode, Last Known Good Configuration etc etc don't work. It is also
>> > a
>> > laptop so putting the hard disk as a slave in another machine isn't an
>> > option
>> > either.
>> >
>> > Many thanks,
>> >
>> > Dave
>> >
>>
>>
>>


.



Relevant Pages

  • Re: illegal system dll relocation
    ... i tried booting from original XP disk, going to recovery console and I guess reinstalling kernel32.dll. ... boot from a Windows CD and go to recovery console. ... Note that a Repair Install will likely *not* remove any malware that may have infested your computer and caused your problem in the first place. ... expand e:\i386\gdi32.dl_ [The destination is optional. ...
    (microsoft.public.windowsxp.general)
  • Re: Windows Boot Problem
    ... provides more recovery options without having to face losing all your data ... install fails (You don't likely even have a repair install option with your ... >> with the option to setup Windows or Repair Windows Installation ...
    (microsoft.public.windowsxp.basics)
  • Re: error message ... windowssystem32configsystem ... HELP !!!
    ... That said, unfortunately, most recovery option do wipe the drive and start ... you can do a repair install. ... Once you have pressed a key, setup should begin. ... with the option to setup Windows or Repair Windows Installation ...
    (microsoft.public.windowsxp.configuration_manage)
  • Re: xp config - error message
    ... That said, unfortunately, most recovery option do wipe the drive and start ... you can do a repair install. ... Once you have pressed a key, setup should begin. ... with the option to setup Windows or Repair Windows Installation ...
    (microsoft.public.windowsxp.accessibility)
  • Re: Windows crash issues
    ... You are on the right track, start with the "How to recovery from a corrupted ... If that fails to resolve it, try a repair install as follows: ... actual XP CD as opposed to a recovery CD, boot with the XP ... with the option to setup Windows or Repair Windows Installation ...
    (microsoft.public.windowsxp.accessibility)