Re: Need help ASAP!!!!
f9_at_freeinternet.com
Date: 12/23/04
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Date: Thu, 23 Dec 2004 19:57:49 -0000
"John" <johnw_94020@yahoo.comPDA> wrote in message
news:u7rg4HS6EHA.992@TK2MSFTNGP12.phx.gbl...
> My family's XP workstation running Windows XP workstation with a 75GB hard
> drive, and 512MB of RAM running at 1.91 ghz is down. Well the computer
> boots
> but it cannot access the Internet. We live in a rural area and are using
> dialup. We usually can connect at about 50K or around there.
>
> Everytime we connect we try and load a webpage we get the "Page cannot be
> displayed message." It does this on every website we try to access. I
> already
> called our ISP and they say our settings are fine. What I did to resolve
> this
> problem was the following.
>
> 1) Ran Norton Anti Virus and it found 8 viruses which it removed
> 2) Ran Norton System Works Win Doctor and it fixed many problems
> 3) Ran Webroot SpySweeper and it found over 3,000 traces of spyware.
> They
> were all cleaned.
> 4) To the failure of all the problems above I tried a System Restore to a
> date
> when the Internet was working which was 2 days ago, but the restore failed
> and
> said that nothintg has been changed since that date. I then tried a
> restore
> to
> a week ago and receieved the same message. Personally I think that the
> built
> in restore system is a joke compared to some third party tools.
>
> Just a note just know as I was composing this message on my Windows CE
> device.
>
> On the desktop the Norton System works icon in the menu below just
> vanished I
> opened the application and the enable auto protect tab is disabled under
> the
> NAV options. So I enabled it and clicked back and it was disabled aagin.
> Do
> you think this could be part of the problem? Perhaps there is a virus
> that
> can
> only be removed from a boot disk? On this machine we have not created
> boot
> disks. However on my Windows 98 laptop I have createsd floppy disk boot
> sets
> for fixing virus problems that get below the os. Perhaps this should also
> be
> done on this XP station. I am looking and I do not see the option for
> creating
> boot disks with Norton System Works 2004.
>
> Thanks...
>
>
> John
Norton. Akk!
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