Re: Help Please re. User Rights???

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From: Michael Solomon \(MS-MVP\) (user_at_#notme.com)
Date: 12/01/04 

Date: Wed, 1 Dec 2004 13:11:48 -0800

First, if you downloaded QuickBooks, is this a legal version? If you mean
by download you installed QuickBooks, is it a version of QuickBooks that is
compatible with XP and have you checked the Intuit website for any updates,
patches or information as well as with regard to this specific issue in
their knowledge base, www.intuit.com.

I'm assuming that not only are you the only user but that you only have one
user account on your system and you've installed QuickBooks to that specific
user account. If you have set up additional user accounts on your system,
make sure QuickBooks is installed in the user account in which you wish to
use it as many applications are not compatible with a multi-user
environment.

Also, if you only just purchased QuickBooks, Intuit's tech support should be
free for an initial period, 30 days if I'm not mistaken but it's been awhile
since I checked. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"uswalker" <uswalker@hotmail.com> wrote in message 
news:0881F08A-53BA-48FF-88C3-1419B442ED50@microsoft.com...
>I recently downloaded QuickBooks.  The installation ran OK, after I turned
> off Norton, yet when I got to open program I get the following message...
>
> "Windows XP and windows 2000 users must have Power Users or Administrator
> group rights in order to run QuickBooks.  Please contact your system
> administrator about being granted those rights."
>
> I am the only user on my home edition XP pc; I am the admnistrator and I
> can't seem to get this program open.
>
> Would sure appreciate any help before I have to call $ tecky.
>
> Thank You
>
>
> -- 
> louie

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