Re: XP HOME BOOT FAILURE
From: Hoa (htle1955_at_istop.com)
Date: 09/16/04
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Date: Thu, 16 Sep 2004 07:12:38 -0400
Hi Michael,
I did check both hard drives using the setup CD ROM that came with the new
120 Gb Western Digital hard disk and they are both fine in tests. I then
downloaded and updated the driver for the original 80 GB Maxtor hard drive.
As a result, my computer now starts better than previously but still not
perfectly fast as before. When I turn on the machine, POST is OK then I
have to wait for 2-5 minutes between the XP screen and the Welcome login
screen, as compared to what seemed to be 20 minutes - forever a week ago.
If I press the reset button then in less than a minute the Welcome screen
comes on.
1) What seems to be the problem now?
2) What else do I need to do?
3) If I were to download the NVIDIA driver for updating, the manufacturer
recommends uninstalling the original driver first. But if I were to do
this, wouldn't the screen becomes blank and I wouldn't be able to go to
Device Manager and update the driver?
I would appreciate your advice/suggestions.
Hoa
leth5591<removethis>@gmail.com
"Beer is living....
-- Hoa leth5591<removethis>@gmail.com "Beer is living proof that God loves us and wants us to be happy" Benjamin Franklin "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in message news:uAyabecmEHA.3172@TK2MSFTNGP10.phx.gbl... > You can certainly upgrade to XP Pro but you need to resolve your issues > first and you would have needed to create the ASR backup before the issue, > hence it would be useless in your current situation. > > Also, since you have installed SP2 or have an apparent partial install of > SP2, that would have to first be removed before you could upgrade to XP Pro. > If you run a repair install as I initially described, it should put your > system back to Pre-SP condition. Note, however, if your XP disk did not > include SP1, that would be Pre-SP1 as well and all updates though, once you > resolve your issues, you can install SP2 and that will bring you up to date > on all updates including of SP1 up to the time SP2 was released. > > Before you move to XP Pro or even install SP2, you need to figure out what > is the source of your issue. It appears to be driver related, you should > check your various hardware manufacturer websites for updates and > compatibility with XP and SP2. > > -- > Michael Solomon MS-MVP > Windows Shell/User > Backup is a PC User's Best Friend > DTS-L.Org: http://www.dts-l.org/ > > "Hoa" <htle1955@istop.com> wrote in message > news:utftZnMmEHA.748@TK2MSFTNGP15.phx.gbl... > > Thank you Michael for your prompt response. Looking in the Event Viewer > > dialog box, I don't find anything that allows me to copy and paste the > > event > > log into Outlook Express email. When I double click on an error, I can > > get > > to the description and MS help advice as well as reporting the error to MS > > via the Internet but I cannot do anything else. Not yet anyway. > > > > Although I haven't been able to do much to locate the source of the > > problem > > reported in my 1st post, the computer does eventually boot up. The > > following is typical for the past few days: > > > > Sunday Sept. 12 @ 05:25: > > Turned computer on, found POST OK. XP screen appeared. A blank blue > > screen > > immediately showed up and stayed awhile. Sound of hard drive(s) being > > searched/read. Green reset light ON. Orange light directly beneath ON. At > > 05:30 a.m. Welcome screen came on and I was able to use the computer. > > > > A look at the Event Viewer shows the following for 05:26:02: Event 9 - > > IdeChnDr > > > > Can I upgrade from XP Home to XP Pro? I read that XP Pro comes with ASR > > (Automated System Recovery). > > > > -- > > Hoa > > ec: leth5591<removethis>@gmail.com > > > > "Beer is living proof that God loves us and wants us to be happy" > > Benjamin Franklin > > > > "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in > > message news:%239o9fTqlEHA.3016@tk2msftngp13.phx.gbl... > >> A blue screen of death, BSOD, almost always means some sort of hardware > >> issue. It doesn't necessarily mean the hardware is bad but it might mean > >> you just need updated drivers. It might be SP2 but given the problems > > begin > >> before you get to the desktop, it would seem to be hardware related. One > >> thing you should do is check the computer manufacturer's website for any > >> issues or updates with regard to SP2. As to the error message you > > received, > >> if you added SP 1 as an update and then used your pre-SP1 CD to install > > over > >> itself, the system wouldn't find all the necessary files, hence the > >> instruction you saw. A repair install should bypass that but it will > >> take > >> the system back to pre-SP1 state. I'll post the repair install > > instructions > >> at the bottom. If you can get to the desktop, the information below may > >> help: > >> > >> Assuming you are able to boot to the desktop, here are some other things > > you > >> can do that might help disgnose as well as possibly fix the problem: > >> If your system is clear of viruses, open Control Panel, open System, go > >> to > >> the Advanced tab, click Settings under Startup and Recovery, remove the > >> check from "Automatically Restart" under System Failure. This will cause > >> the system to blue screen instead of restarting on errors and the > >> information on the blue screen may give a clue as to the source of the > >> issue. > >> > >> Open Control Panel, open Administrative Tools, open Event Viewer, look > >> for > >> errors corresponding to the crash, double click the error, the > >> information > >> contained within may give a clue as to the > >> source of the problem. If you don't understand the information inside, > > the > >> third button down in that dialog box will copy the information, > >> you can then paste it into a message and post it here and maybe we can > >> figure out what is going on. > >> > >> Assuming you have an XP CD and not a recovery CD, place the XP CD in the > >> drive, when the setup screen appears, select "Check System > >> Compatibility," > >> the report it generates may point to problem hardware or software on your > >> system. If you do not have an XP CD, you can download this application > >> known as the Upgrade Advisor from the following site: > >> http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp > >> Note: If you have access to a broadband connection it might be best to > >> download using that as this is a rather large download. > >> > >> Check for the latest drivers for your hardware, especially your graphics > >> card and soundcard and all peripherals connected to your system. Do not > > use > >> Windows Update for this, go to the device manufacturer's web sites and if > >> you install updated drivers, ignore the message about drivers being > > unsigned > >> by Microsoft. *Before installing any drivers, be sure you are well > >> backed > >> up and it's probably a good idea to manually create a restore point in > >> System Restore in case you have problems as a result of the driver update > >> and note, System Restore is not a substitute for a backup. Start\All > >> Programs\Accessories\System Tools\System Restore > >> > >> REPAIR INSTALL > >> NOTE, while a repair install should leave your data files intact, if > >> something goes wrong during the repair install, you may be forced to > >> start > >> over and do a clean install of XP. If you don't have your data backed > >> up, > >> you would lose your data should that eventuality occur. > >> > >> Assuming your system is set to boot from the CD-ROM drive and you have an > >> actual XP CD as opposed to a recovery CD, boot with the XP > >> CD in the drive and perform a repair install as outlined below. If the > >> system isn't set to boot from the CD or you are not sure, you need to > > enter > >> the system's BIOS. When you boot the system, the first screen usually > >> has > >> instructions that if you wish to enter set press a specific key, when you > >> see that, do so. Then you will have to navigate to the boot sequence, if > >> the CD-ROM drive is not first line, set it first in the boot sequence. > > Save > >> your settings and exit with the XP CD in the drive. The system will > > reboot. > >> > >> When the system boots, a few screens into the process you may see a > > message > >> instructing you > >> to hit any key in order to boot from the CD along with a countdown. When > >> you see this be sure to > >> hit a key on the keyboard, if you miss this instruction and the system > > fails > >> to boot from the CD, it's too > >> late, you'll need to reboot and try again. > >> > >> Once you have pressed a key, setup should begin. You will see a > >> reference > >> asking if you need to load special drivers and another notice that if you > >> wish to begin the ASR (Automatic Recovery Console) depress F2. Just let > >> setup run past all of that. It will continue to load files and drivers. > >> > >> Then it will bring you to a screen. Eventually, you will come to a > >> screen > >> with the option to (1) setup Windows or (2) Repair Windows Installation > >> using the Recovery console. ***The selection you want at this screen is > >> "Setup Windows," > >> NOT "Repair Windows Installation. > >> > >> The first option, to setup Windows is the one you want and requires you > >> to > >> press enter. When asked, press F8 to accept the end user agreement. > > Setup > >> will then search for previous versions of Windows. Upon finding your > >> version, it will ask if you wish to Repair your current installation or > >> install fresh. Press R, that will run a repair installation. From there > >> on, follow the screens. > >> > >> Note, in some cases, you won't receive the repair option, only an option > > to > >> reinstall. We have discovered that sometimes this is caused by damaged > >> boot.ini file that can be repaired as follows and also note, in the > >> instructions, "K" refers to the CD drive in which you have placed the XP > > CD, > >> replace that drive letter with the appropriate letter on your system, "K" > > is > >> simply an example. > >> > >> Reboot, this time taking the immediate R option (this is the section I > > told > >> you to skip above. In this case, you will need to get to the Recovery > >> Console to perform the function below), and if the CD letter is say K: > > give > >> these commands > >> > >> COPY K:\i386\ntldr C: > >> COPY K:\i386\ntdetect.com C: > >> (two other files needed - just in case) > >> ATTRIB -H -R -S C:\boot.ini > >> DEL C:\boot.ini > >> BootCfg /Rebuild > >> > >> Once you've completed this function, reboot and see if you can access XP > > as > >> sometimes, the problem is the damaged boot.ini. If you still cannot > > access > >> XP, then reboot and re-run the repair install instructions at the > > beginning > >> of this message. > >> > >> If you only have a recovery CD, your options are quite limited. You can > >> either purchase a retail version of XP which will allow you to perform > >> the > >> above > >> among other tools and options it has or you can run your system recovery > >> routine with the Recovery CD which will likely wipe your drive, deleting > > all > >> files but will restore your setup to factory fresh condition. > >> > >> > >> > >> -- > >> Michael Solomon MS-MVP > >> Windows Shell/User > >> Backup is a PC User's Best Friend > >> DTS-L.Org: http://www.dts-l.org/ > >> > >> "Hoa" <htle1955@istop.com> wrote in message > >> news:O8dyTAqlEHA.2224@tk2msftngp13.phx.gbl... > >> > Hello there, > >> > I have Win XP Home SP1. I update it quite regularly. Recently I > >> > experienced > >> > an annoying problem described below: > >> > Turned on computer. XP screen appeared and stayed for quite a long time > >> > but > >> > the Welcome screen did not show up. I pressed the reset button several > >> > times > >> > but nothing seems to happen. Eventually the screen message said to the > >> > effect Win does not start correctly. I believe I chose the Safe Mode? > >> > Still didn't work. I inserted the OS Cd to re-install XP. I then was > >> > prompted to find a file called "usbehci.sys" in > >> > "d:\drivers\usb2\winxp_sp1". > >> > I couldn't find it anywhere so I ignored the prompt and chose Cancel. > >> > I > >> > was > >> > then asked to insert Network Adapter Card. Same thing, so I either > > chose > >> > Cancel or Next. Could not connect to the Internet. BIOS booted > > normally > >> > but I could not go beyond the XP screen. The 3 green squares in the > >> > address > >> > window swept so slowly. I had to re-install XP quite a number of > >> > times, > >> > so > >> > I almost gave up in frustration. I then called my brother who advised > > me > >> > to > >> > insert the support CD that came with the ASUS P4XP-X Motherboard and > >> > downloaded the LAN driver. Then I was able to get Win XP and Internet > >> > connection. I then used Norton AV 2004 to scan for viruses, found > >> > none. > >> > Used Spybot SD to check for spywares, found none. My elation was > >> > short-lived, since the next day I was not able to boot again. I took > >> > the > >> > computer to the store where I bought it last year for a check. They > > found > >> > nothing wrong with the hardware, and suggested that the 80GB hard drive > > be > >> > reformatted and XP re-installed. I had them install a new, second hard > >> > drive (120 GB) and install XP on it. Everything worked fine when I get > >> > home. However this morning I watched the blue screen of death. I had to > >> > reboot and even then had to wait for 10 minutes before the Welcome > > screen > >> > appears. This afternoon same thing happened. Could the new problem be > >> > due > >> > to the SP2 that the store installed in my new hard drive? The computer > >> > works > >> > for now! > >> > My apology for being long winded. This is my first post and I have to > >> > describe the problem as best as I can remember. I would very much > >> > appreciate > >> > any helpful suggestions to fix the problem. > >> > > >> > > >> > > >> > -- > >> > Hoa > >> > leth5591<removethis>@gmail.com > >> > > >> > > >> > > >> > >> > > > > > >
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