Re: Control Panel Problems

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 08/25/04 

Date: Wed, 25 Aug 2004 10:49:54 -0700

You're welcome, good luck. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"ms" <shannon.chris@verizon.net> wrote in message 
news:uuCcMQpiEHA.3988@tk2msftngp13.phx.gbl...
>I removed all the Sonic MyDVD software that came with the liteon burner and
> the problem has stopped. Thank you for your help. Chris
> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
> message news:uowI%23CjiEHA.3608@TK2MSFTNGP09.phx.gbl...
>> You might want to check the Sonic website for updates for the software.
>> Whatever the case, this is the probably cause of the error in the event
> log.
>>
>> As to other issues you are having, I'd start by making sure the drivers
> for
>> your various devices are up to date, especially, your graphics card and
>> soundcard.  You will need to check manufacturer websites for the latest 
>> XP
>> compatible drivers.  Also, make sure you have any updates for software
>> installed on your system.
>>
>> If you have a retail version of XP or an OEM that is a full version and
> not
>> a manufacturer's customized version, place it in the CD drive, when the
>> setup screen appears, select "Check System Compatibility."  The report it
>> generates may point to potential sources of your issues.
>>
>> -- 
>> Michael Solomon MS-MVP
>> Windows Shell/User
>> Backup is a PC User's Best Friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>> "ms" <shannon.chris@verizon.net> wrote in message
>> news:%232kyqdiiEHA.556@tk2msftngp13.phx.gbl...
>> > Yes, I did do a full virus scan and checked for spyware. The CD 
>> > software
>> > is
>> > Sonic MyDVD. It came with a lite-on conbo burner.It warned of a conflic
>> > between the Intel application Accelerator(IAA) . I tried to find such a
>> > thing on my system but found nothing. I have a Asus P4P800 SE mother
>> > board.
>> > Chris
>> > "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote 
>> > in
>> > message news:uAvPIrhiEHA.384@TK2MSFTNGP10.phx.gbl...
>> >> Have you checked for malware and viruses as I initially suggested?
>> >>
>> >> If clear, do you have CD burning software installed.  If yes, what
>> >> application and what version?  If this was an upgrade install over a
>> >> previous setup, was that software installed before the upgrade?
>> >>
>> >> -- 
>> >> Michael Solomon MS-MVP
>> >> Windows Shell/User
>> >> Backup is a PC User's Best Friend
>> >> DTS-L.Org: http://www.dts-l.org/
>> >>
>> >> "ms" <shannon.chris@verizon.net> wrote in message
>> >> news:%23q2PgwciEHA.3996@tk2msftngp13.phx.gbl...
>> >> >
>> >> > When checking the event viewer I get these messages
>> >> > Under Application- The shell stopped unexpectedly and explorer.exe
> was
>> >> > restated. source:winlogon  ID:1002
>> >> > Under system_ The IMAP cd burning com service entered the stopped
>> >> > state.
>> >> > source:service control manager  ID:7036
>> >> > Chris
>> >> > "ms" <shannon.chris@verizon.net> wrote in message
>> >> > news:%23H3hGeciEHA.1652@TK2MSFTNGP09.phx.gbl...
>> >> >> Thanks for your reply, The event did not trigger a complete crash.
> Her
>> >> >> are
>> >> >> some examples of the behavior, If I go to My Computer on
>> > desktop/control
>> >> >> panel the window opens with no text or icons and does not respond 
>> >> >> to
>> >> >> anything. If I go to start/control panel it opens up. It seems that
>> > when
>> >> > the
>> >> >> control panel is open and I try to use the left hand menu it stops
>> >> >> responding. It is like there is a conflict with using the two
>> >> >> different
>> >> >> methods of window accessing.
>> >> >> Chris
>> >> >> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com>
> wrote
>> > in
>> >> >> message news:%23bGRNBUiEHA.1376@TK2MSFTNGP11.phx.gbl...
>> >> >> >
>> >> >> >
>> >> >> > -- First, be sure your antivirus software has the latest
> definitions
>> >> >> > and
>> >> >> run
>> >> >> > a
>> >> >> > virus scan.
>> >> >> >
>> >> >> > Second, download, install and run Ad Aware:
>> >> >> > www.lavasoftusa.com
>> >> >> > Note: you should always be well backed up before running an
>> > application
>> >> > of
>> >> >> > this type.
>> >> >> >
>> >> >> > If your system is clear of viruses, open Control Panel, open
> System,
>> > go
>> >> > to
>> >> >> > the Advanced tab, click Settings under Startup and Recovery,
> remove
>> > the
>> >> >> > check from "Automatically Restart" under System Failure.  This
> will
>> >> > cause
>> >> >> > the system to blue screen instead of restarting on errors and the
>> >> >> > information on the blue screen may give a clue as to the source 
>> >> >> > of
>> > the
>> >> >> > issue.
>> >> >> >
>> >> >> > Open Control Panel, open Administrative Tools, open Event Viewer,
>> > look
>> >> > for
>> >> >> > errors corresponding to the crash, double click the error, the
>> >> > information
>> >> >> > contained within may give a clue as to the
>> >> >> > source of the problem.  If you don't understand the information
>> > inside,
>> >> >> the
>> >> >> > third button down in that dialog box will copy the information,
>> >> >> > you can then paste it into a message and post it here and maybe 
>> >> >> > we
>> > can
>> >> >> > figure out what is going on.
>> >> >> >
>> >> >> > Assuming you have an XP CD and not a recovery CD, place the XP CD
> in
>> >> >> > the
>> >> >> > drive, when the setup screen appears, select "Check System
>> >> > Compatibility,"
>> >> >> > the report it generates may point to problem hardware or software
> on
>> >> > your
>> >> >> > system.  If you do not have an XP CD, you can download this
>> > application
>> >> >> > known as the Upgrade Advisor from the following site:
>> >> >> >
> http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
>> >> >> > Note: If you have access to a broadband connection it might be
> best
>> > to
>> >> >> > download using that as this is a rather large download.
>> >> >> >
>> >> >> > Check for the latest drivers for your hardware, especially your
>> >> >> > graphics
>> >> >> > card and soundcard and all peripherals connected to your system.
> Do
>> >> >> > not
>> >> >> use
>> >> >> > Windows Update for this, go to the device manufacturer's web 
>> >> >> > sites
>> > and
>> >> > if
>> >> >> > you install updated drivers, ignore the message about drivers
> being
>> >> >> unsigned
>> >> >> > by Microsoft.  *Before installing any drivers, be sure you are
> well
>> >> > backed
>> >> >> > up and it's probably a good idea to manually create a restore
> point
>> > in
>> >> >> > System Restore in case you have problems as a result of the 
>> >> >> > driver
>> >> > update
>> >> >> > and note, System Restore is not a substitute for a backup.
>> >> >> > Start\All
>> >> >> > Programs\Accessories\System Tools\System Restore
>> >> >> >
>> >> >> > Michael Solomon MS-MVP
>> >> >> > Windows Shell/User
>> >> >> > Backup is a PC User's Best Friend
>> >> >> > DTS-L.Org: http://www.dts-l.org/
>> >> >> >
>> >> >> > "ms" <shannon.chris@verizon.net> wrote in message
>> >> >> > news:eZdJyBMiEHA.592@TK2MSFTNGP11.phx.gbl...
>> >> >> > >I installed xp pro with sp1 and several hotfixes. The control
> panel
>> >> > does
>> >> >> > >not
>> >> >> > > respond often. If I toggle between the new style and classic it
> is
>> >> > sure
>> >> >> to
>> >> >> > > freeze. Any help would be appreciated. The Install is only 2
> days
>> >> >> > > old.
>> >> >> > > Chris
>> >> >> > >
>> >> >> > >
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >
>>
>>
>
>
Loading