Re: Outlook Express
From: Andy D (andyd211_at_hotmail.com)
Date: 07/23/04
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Date: Fri, 23 Jul 2004 15:53:19 -0500
What version of Internet Explorer are you using?
5.0 , 5.5 , 6.0 ?
In order to reload OE, you'll have to reload Internet Explorer.
Assuming your internet works ok, go to microsoft's website:
http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en
I would save your messages first, like I mentioned in my previous post.
<anonymous@discussions.microsoft.com> wrote in message news:2e5e01c470dd$5510bc60$a601280a@phx.gbl...
| andy; at the top of the page I have "otlook express" -
| (not responding) under that; file - edit - view - tools -
| messages - help. none of which will open because I can't
| get a pointer with the cursor - just hour glass - frozen.
|
|
| >-----Original Message-----
| >First make sure your messages are still there:
| >Go to Outlook Express
| >TOOLS / OPTIONS / MAINTENANCE / STORE FOLDER /
| >At the "Store Folder" window, start from the left and
| select that whole address, EDIT / COPY
| >Then open up Windows Explorer, go up to the address line
| and EDIT / PASTE / GO
| >Make sure your VIEW is set to show DETAILS
| >If you're showing some KB's beside INBOX and other
| folders, then your messages are still there.
| >Look to the left, and (right-click / copy) the Identity
| Folder.
| >Paste it somewhere safe so you know you have your
| messages in case you have to reload OE.
| >If you have to reload OE, go to CONTROL PANEL / ADD
| REMOVE PROG / ADD REM WIN COMP /
| >scroll down and uncheck OE, go out of ADD REM WIN
| COMPONENTS, then go back in and re-check it.
| >
| >Hope this info helps.
| >Andy
| >
| >"Michael Solomon (MS-MVP Windows Shell/User)"
| <user@#notme.com> wrote in message news:%
| 23JTRmsGcEHA.3716@TK2MSFTNGP11.phx.gbl...
| >| First, be sure your antivirus software has the latest
| definitions and run a
| >| virus scan.
| >|
| >| Second, download, install and run Ad Aware:
| >| www.lavasoftusa.com
| >|
| >| If this is a relatively recent issue, you might try
| using System Restore to
| >| take you back to a time when this worked properly.
| Start\All
| >| Programs\Accessories\System Tools\System Restore. If
| that doesn't resolve
| >| it, try the information below.
| >|
| >| The following assumes you have an actual XP CD as
| opposed to a restore CD or
| >| restore partition supplied by your PC manufacturer.
| >|
| >| Go to Start, type sfc /scannow in the run box and
| press enter. Note, there
| >| is a space between sfc and the forward slash. You
| will be asked for your XP
| >| CD. Be aware, upon inserting the CD the XP setup
| screen may appear, this is
| >| not a part of sfc /scannow, rather it is being invoked
| by autorun. Simply
| >| minimize the screen and allow sfc to continue.
| >|
| >| If the above fails to resolve the issue, try a repair
| install as follows:
| >|
| >| Be sure you are well backed up in case there is a
| problem from which you are
| >| unable to recover. NOTE, while a repair install
| should leave your data
| >| files intact, if something goes wrong during the
| repair install, you may be
| >| forced to start over and do a clean install of XP. If
| you don't have your
| >| data backed up, you would lose your data should that
| eventuality occur.
| >|
| >| Assuming your system is set to boot from the CD-ROM
| drive, boot with the XP
| >| CD in the drive. If it isn't or you are not sure, you
| need to enter the
| >| system's BIOS. When you boot the system, the first
| screen usually has
| >| instructions that if you wish to enter setup press a
| specific key, when you
| >| see that, do so. Then you will have to navigate to
| the boot sequence, if
| >| the CD-ROM drive is not first line, set it first in
| the boot sequence. Save
| >| your settings and exit with the XP CD in the drive.
| The system will reboot.
| >|
| >| Boot from the CD. If your system is set to be able to
| boot from the CD, it
| >| should detect the disk and give a brief message,
| during the boot up, if you
| >| wish to boot from the CD press any key.
| >|
| >| Once you have pressed a key, setup should begin. You
| will see a reference
| >| asking if you need to load special drivers and another
| notice that if you
| >| wish to begin the ASR (Automatic Recovery Console)
| depress F2. Just let
| >| setup run past all of that. It will continue to load
| files and drivers.
| >|
| >| Then it will bring you to a screen. Eventually, you
| will come to a screen
| >| with the option to (1) setup Windows or (2) Repair
| Windows Installation
| >| using the Recovery console.
| >|
| >| The first option, to setup Windows is the one you want
| and requires you to
| >| press enter. When asked, press F8 to accept the end
| user agreement. Setup
| >| will then search for previous versions of Windows.
| Upon finding your
| >| version, it will ask if you wish to Repair your
| current installation or
| >| install fresh. Press R, that will run a repair
| installation. From there
| >| on, follow the screens.
| >|
| >|
| >| --
| >| Michael Solomon MS-MVP
| >| Windows Shell/User
| >| Backup is a PC User's Best Friend
| >| DTS-L.Org: http://www.dts-l.org/
| >|
| >| <anonymous@discussions.microsoft.com> wrote in message
| >| news:26ca01c47061$601787f0$a401280a@phx.gbl...
| >| >a quick follow up to my last....Express opens, but
| there
| >| > are no messages and while my folders appear on the
| left
| >| > side, you cannot open anything as the "hour glass" is
| >| > frozen...message comes up in middle of
| screen "program
| >| > not responding". i'm going to bed (est), check in
| am for
| >| > some good news. thanks
| >| >
| >| >
| >| >>-----Original Message-----
| >| >>Yes I have rebooted several times...
| >| >>
| >| >>
| >| >>>-----Original Message-----
| >| >>>Have you tried rebooting?
| >| >>>
| >| >>>--
| >| >>>Michael Solomon MS-MVP
| >| >>>Windows Shell/User
| >| >>>Backup is a PC User's Best Friend
| >| >>>DTS-L.Org: http://www.dts-l.org/
| >| >>>
| >| >>><anonymous@discussions.microsoft.com> wrote in
| message
| >| >>>news:266501c47054$ca225d30$a401280a@phx.gbl...
| >| >>>> Can someone help......Express froze up 6 hrs. ago.
| >| >>Can't
| >| >>>> get to any messages, can't navigate, etc. Do I
| need
| >| > to
| >| >>>> reload XP or what? Critical I have my mailbox for
| >| >>>> business.
| >| >>>
| >| >>>
| >| >>>.
| >| >>>
| >| >>.
| >| >>
| >|
| >|
| >.
| >
- Next message: JS: "Windows XP Log in Screen Problem"
- Previous message: Ronnie Vernon MVP: "Re: Autorun CD with PDF and Powerpoint Files"
- In reply to: anonymous_at_discussions.microsoft.com: "Re: Outlook Express"
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- Reply: Michael Solomon \(MS-MVP Windows Shell/User\): "Re: Outlook Express"
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