Re: Microsoft Internet Problem

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 07/14/04 

Date: Wed, 14 Jul 2004 12:54:48 -0700

LOL, yes, I see!

Are any of the other things I gave you to do yielding any results? 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"Bill Summers" <wsummers1socal@rr.com> wrote in message 
news:u0geRXcaEHA.2388@TK2MSFTNGP11.phx.gbl...
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date:  7/13/2004
> Time:  8:17:46 PM
> User:  N/A
> Computer: YOUR-PA86Z1I3G7
> Description:
> Faulting application iexplore.exe, version 6.0.2800.1106, faulting module
> tvmbho.dll, version 0.0.0.0, fault address 0x00003455.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74   Applicat
> 0008: 69 6f 6e 20 46 61 69 6c   ion Fail
> 0010: 75 72 65 20 20 69 65 78   ure  iex
> 0018: 70 6c 6f 72 65 2e 65 78   plore.ex
> 0020: 65 20 36 2e 30 2e 32 38   e 6.0.28
> 0028: 30 30 2e 31 31 30 36 20   00.1106
> 0030: 69 6e 20 74 76 6d 62 68   in tvmbh
> 0038: 6f 2e 64 6c 6c 20 30 2e   o.dll 0.
> 0040: 30 2e 30 2e 30 20 61 74   0.0.0 at
> 0048: 20 6f 66 66 73 65 74 20    offset
> 0050: 30 30 30 30 33 34 35 35   00003455
> 0058: 0d 0a                     ..
> I figured it out Mike.
> "Bill Summers" <wsummers1socal@rr.com> wrote in message
> news:u9nYAKcaEHA.2632@TK2MSFTNGP10.phx.gbl...
>> Hi Michael, I am having a problem with the invent viewer info trying to
>> paste that info in to this massage, when I click the event viewer and
> click
>> the third button down it puts the info in the clipboard, and when I click
>> edit to paste, all the
>> info is grayed out except delete. any other suggestions, Thanks again
> Bill.
>> "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote in
>> message news:%23o9A$hUaEHA.3016@tk2msftngp13.phx.gbl...
>> > Bill, I can't open the attached file.  All you need to do when you have
>> such
>> > information is paste it into your post.
>> >
>> > -- 
>> > Michael Solomon MS-MVP
>> > Windows Shell/User
>> > Backup is a PC User's Best Friend
>> > DTS-L.Org: http://www.dts-l.org/
>> >
>> > "Bill Summers" <wsummers1socal@rr.com> wrote in message
>> > news:ONMBPyGaEHA.1000@TK2MSFTNGP12.phx.gbl...
>> > > Hi Michael, attached is the info from the event viewer, I am working
> on
>> > > the
>> > > rest of the if that you give me, Thanks Bill
>> > > "Michael Solomon (MS-MVP Windows Shell/User)" <user@#notme.com> wrote
> in
>> > > message news:Oj5rgoDaEHA.1356@TK2MSFTNGP09.phx.gbl...
>> > >> First, be sure your antivirus software has the latest definitions 
>> > >> and
>> run
>> > > a
>> > >> virus scan.
>> > >>
>> > >> Second, download, install and run Ad Aware:
>> > >> www.lavasoftusa.com
>> > >>
>> > >> Also, open Internet Explorer, go to Tools, select Internet Options,
> go
>> to
>> > >> the Advanced tab, if there is a check next to "Enable third party
>> browser
>> > >> extensions," remove it and click apply and ok.
>> > >>
>> > >> If your system is clear of viruses, open Control Panel, open System,
> go
>> > >> to
>> > >> the Advanced tab, click Settings under Startup and Recovery, remove
> the
>> > >> check from "Automatically Restart" under System Failure.  This will
>> cause
>> > >> the system to blue screen instead of restarting on errors and the
>> > >> information on the blue screen may give a clue as to the source of
> the
>> > >> issue.
>> > >>
>> > >> Open Control Panel, open Administrative Tools, open Event Viewer,
> look
>> > >> for
>> > >> errors corresponding to the crash, double click the error, the
>> > >> information
>> > >> contained within may give a clue as to the
>> > >> source of the problem.  If you don't understand the information
> inside,
>> > > the
>> > >> third button down in that dialog box will copy the information,
>> > >> you can then paste it into a message and post it here and maybe we
> can
>> > >> figure out what is going on.
>> > >>
>> > >> Assuming you have an XP CD and not a recovery CD, place the XP CD in
>> the
>> > >> drive, when the setup screen appears, select "Check System
>> > >> Compatibility,"
>> > >> the report it generates may point to problem hardware or software on
>> your
>> > >> system.  If you do not have an XP CD, you can download this
> application
>> > >> known as the Upgrade Advisor from the following site:
>> > >> http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
>> > >> Note: If you have access to a broadband connection it might be best
> to
>> > >> download using that as this is a rather large download.
>> > >>
>> > >> Check for the latest drivers for your hardware, especially your
>> graphics
>> > >> card and soundcard and all peripherals connected to your system.  Do
>> not
>> > > use
>> > >> Windows Update for this, go to the device manufacturer's web sites
> and
>> if
>> > >> you install updated drivers, ignore the message about drivers being
>> > > unsigned
>> > >> by Microsoft.  *Before installing any drivers, be sure you are well
>> > >> backed
>> > >> up and it's probably a good idea to manually create a restore point
> in
>> > >> System Restore in case you have problems as a result of the driver
>> update
>> > >> and note, System Restore is not a substitute for a backup. 
>> > >> Start\All
>> > >> Programs\Accessories\System Tools\System Restore.
>> > >>
>> > >> Ultimately, in order to source this issue, you may need to remove
>> > >> applications one by one and/or even hardware devices, testing after
>> each
>> > > one
>> > >> to see if the problem goes away.
>> > >>
>> > >>
>> > >> -- 
>> > >> Michael Solomon MS-MVP
>> > >> Windows Shell/User
>> > >> Backup is a PC User's Best Friend
>> > >> DTS-L.Org: http://www.dts-l.org/
>> > >>
>> > >> "Bill Summers" <wsummers1socal@rr.com> wrote in message
>> > >> news:OjhGIYDaEHA.1000@TK2MSFTNGP12.phx.gbl...
>> > >> > Haus, I have tried everything to resolve this problem, I restored
>> back
>> > > to
>> > >> > Jan 1, 2004, could I remove the IE and reinstall it, is so how
> would
>> I
>> > > do
>> > >> > that without screwing up my computer, Thanks again, Bill.
>> > >> > "Bill Summers" <wsummers1socal@rr.com> wrote in message
>> > >> > news:%23%23DxhapZEHA.1164@TK2MSFTNGP12.phx.gbl...
>> > >> >> Thanks Haus, all critical have been installed. I have the 
>> > >> >> computer
>> set
>> > > up
>> > >> > to
>> > >> >> let me know when critical updates
>> > >> >> are available. Thanks, Bill.
>> > >> >> "Haus" <youknow@Iwillslapyou> wrote in message
>> > >> >> news:10eoktj6v8esg84@corp.supernews.com...
>> > >> >> > Hello
>> > >> >> > Be sure to visit MS Windows Update site and download the 
>> > >> >> > updates
>> > >> >> > this
>> > >> >> > is
>> > >> >> for
>> > >> >> > your security and safety.
>> > >> >> >
>> > >> >> > www.windowsupdate.com
>> > >> >> >
>> > >> >> > -- 
>> > >> >> > Hope this helps
>> > >> >> > Haus
>> > >> >> > Good Luck
>> > >> >> >
>> > >> >> > "Bill Summers" <wsummers1socal@rr.com> wrote in message
>> > >> >> > news:OEKz2QFZEHA.2500@TK2MSFTNGP09.phx.gbl...
>> > >> >> > I have a Compaq Computer  6330us, oem windows xp, 2.0 
>> > >> >> > Processor,
>> 60
>> > > gig
>> > >> >> hard
>> > >> >> > drive, 512 ram. I have high speed cable & dial-up
>> > >> >> > connection. My problem is when I surf the web sites on internet
>> > >> >> > explorer
>> > >> > I
>> > >> >> > get a dialog box that says: " Microsoft Internet Explorer has
>> > >> >> > encountered a problem & needs to close, tell Microsoft about
> this
>> > >> >> problem."
>> > >> >> > When I click to send & close I lose the web site connection.
>> > >> >> > I don't get this problem when I surf the web on my 98 computer
>> using
>> > >> >> dial-up
>> > >> >> > connection. I took the computer to a computer tech last
>> > >> >> > week and he said that problem was caused by a virus. They had
> the
>> > >> > computer
>> > >> >> > for 5 days and they said they run a virus scan but
>> > >> >> > could not find a virus problem, this cost me 70 dollars with on
>> > >> > solution.
>> > >> >> > Can anyone tell me how to fix this problem,. Thank  you
>> > >> >> >
>> > >> >> >
>> > >> >> >                        Bill
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