Re: logon problems

From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 06/07/04


Date: Mon, 7 Jun 2004 14:19:03 -0700

You could contact Microsoft and see if they'll give you a replacement:
(800) 360-7561

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
<anonymous@discussions.microsoft.com> wrote in message 
news:1954601c44cd1$e986add0$a501280a@phx.gbl...
> what if i  can't find my original xp cd? what can i do
> then? without buying another copy
>>-----Original Message-----
>>Boot the system, start tapping F8, when the menu appears
> select "Last Known
>>Good Configuration" and press enter.
>>
>>If that fails, check the following Knowledge Base
> Article:
>>http://support.microsoft.com/default.aspx?scid=kb;en-
> us;307545
>>
>>If that fails to resolve it, try a repair install as
> follows:
>>NOTE, while a repair install should leave your data
> files intact, if
>>something goes wrong during the repair install, you may
> be forced to start
>>over and do a clean install of XP.  If you don't have
> your data backed up,
>>you would lose your data should that eventuality occur.
>>
>>Assuming your system is set to boot from the CD-ROM
> drive and you have an
>>actual XP CD as opposed to a recovery CD, boot with the
> XP
>>CD in the drive and perform a repair install as outlined
> below.  If the
>>system isn't set to boot from the CD or you are not
> sure, you need to enter
>>the system's BIOS.  When you boot the system, the first
> screen usually has
>>instructions that if you wish to enter set press a
> specific key, when you
>>see that, do so.  Then you will have to navigate to the
> boot sequence, if
>>the CD-ROM drive is not first line, set it first in the
> boot sequence.  Save
>>your settings and exit with the XP CD in the drive.  The
> system will reboot.
>>
>>When the system boots, a few screens into the process
> you may see a message
>>instructing you
>>to hit any key in order to boot from the CD along with a
> countdown.  When
>>you see this be sure to
>>hit a key on the keyboard, if you miss this instruction
> and the system fails
>>to boot from the CD, it's too
>>late, you'll need to reboot and try again.
>>
>>Once you have pressed a key, setup should begin.  You
> will see a reference
>>asking if you need to load special drivers and another
> notice that if you
>>wish to begin the ASR (Automatic Recovery Console)
> depress F2.  Just let
>>setup run past all of that.  It will continue to load
> files and drivers.
>>
>>Then it will bring you to a screen.  Eventually, you
> will come to a screen
>>with the option to (1) setup Windows or (2) Repair
> Windows Installation
>>using the Recovery console.   ***The selection you want
> at this screen is
>>"Setup Windows,"
>>NOT "Repair Windows Installation.
>>
>>The first option, to setup Windows is the one you want
> and requires you to
>>press enter.  When asked, press F8 to accept the end
> user agreement.  Setup
>>will then search for previous versions of Windows.  Upon
> finding your
>>version, it will ask if you wish to Repair your current
> installation or
>>install fresh.  Press R, that will run a repair
> installation.  From there
>>on, follow the screens.
>>
>>If you only have a recovery CD, your options are quite
> limited.  You can
>>either purchase a retail version of XP will allow you to
> perform the above
>>among other tools and options it has or you can run your
> system recovery
>>routine with the Recovery CD which will likely wipe your
> drive, deleting all
>>files but will restore your setup to factory fresh
> condition.
>>
>>
>>-- 
>>Michael Solomon MS-MVP
>>Windows Shell/User
>>Backup is a PC User's Best Friend
>>DTS-L.Org: http://www.dts-l.org/
>>
>>"cliff" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:1883501c44b3a$449b20a0$a301280a@phx.gbl...
>>> hi all. this just happened. when i logon to my computer
>>> it instantly logs me off. i have 4 user accounts and
> they
>>> all do the same thing.  any ideas???????
>>
>>
>>.
>> 


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