Re: System 32 Folder Error When I try to Correct

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From: Michael Solomon \(MS-MVP Windows Shell/User\) (user_at_#notme.com)
Date: 04/17/04 

Date: Sat, 17 Apr 2004 13:14:47 -0700

I don't know what options the Dell CD offers. If it is not a custom version
of XP, then you can likely perform the procedures I mentioned, sfc /scannow
or if that fails, a Repair Install. If you are unable to run those
procedures, then it is likely a customized version and your only option
would be to follow Dell's recovery procedure which may be a reinstall.
NOTE: usually such recovery routines wipe the drive losing you all your
information. You might want to contact Dell to determine exactly what is
offered on their reinstallation CD. I can't tell you what procedure running
that CD will initialize but Dell should be able to tell what the CD does and
whether or not the procedures I have described will run from that CD. 

-- 
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/
"KarenC" <anonymous@discussions.microsoft.com> wrote in message 
news:7BA51ED0-FC34-4B7B-8913-DAFB2F3D5F5D@microsoft.com...
> Michael,
> I ran a virus scan using the latest definitions and also ran Ad Aware. 
> This did not correct the problem.
> System Restore was not an option as this problem has existed for quite 
> awhile. I have a CD that came with my
> Dell computer titled "Reinstallation CD. Microsoft Windows XP Home 
> Edition." I'm assuming that this is not
> an "actual XP CD" as you referenced below.
>
> Is my only option, at this point, is to reinstall XP?
>
> Thanks for your help,
> Karen
>
>     ----- Michael Solomon (MS-MVP Windows Shell/Us wrote: -----
>
>     When you post, please post in the original thread in which you posted 
> and
>     include your original message in responses such as this in order for 
> us to
>     know what you are talking about.
>
>     I'm assuming this has something to do with the System32 folder opening
>     either on boot up or when you try to access some other folder.
>
>     First, be sure your antivirus software has the latest definitions and 
> run a
>     virus scan.
>
>     Second, download, install and run Ad Aware:
>     www.lavasoftusa.com
>
>     If this is a relatively recent issue, you might try using System 
> Restore to
>     take you back to a time when this worked properly.  Start\All
>     Programs\Accessories\System Tools\System Restore.  If that doesn't 
> resolve
>     it, try the information below.
>
>     The following assumes you have an actual XP CD as opposed to a restore 
> CD or
>     restore partition supplied by your PC manufacturer.
>
>     Go to Start, type sfc /scannow in the run box and press enter.  Note, 
> there
>     is a space between sfc and the forward slash.  You will be asked for 
> your XP
>     CD.  Be aware, upon inserting the CD the XP setup screen may appear, 
> this is
>     not a part of sfc /scannow, rather it is being invoked by autorun. 
> Simply
>     minimize the screen and allow sfc to continue.
>
>     If the above fails to resolve the issue, try a repair install as 
> follows:
>
>     Be sure you are well backed up in case there is a problem from which 
> you are
>     unable to recover.  NOTE, while a repair install should leave your 
> data
>     files intact, if something goes wrong during the repair install, you 
> may be
>     forced to start over and do a clean install of XP.  If you don't have 
> your
>     data backed up, you would lose your data should that eventuality 
> occur.
>
>     Assuming your system is set to boot from the CD-ROM drive, boot with 
> the XP
>     CD in the drive.  If it isn't or you are not sure, you need to enter 
> the
>     system's BIOS.  When you boot the system, the first screen usually has
>     instructions that if you wish to enter setup press a specific key, 
> when you
>     see that, do so.  Then you will have to navigate to the boot sequence, 
> if
>     the CD-ROM drive is not first line, set it first in the boot sequence. 
> Save
>     your settings and exit with the XP CD in the drive.  The system will 
> reboot.
>
>     Boot from the CD.  If your system is set to be able to boot from the 
> CD, it
>     should detect the disk and give a brief message, during the boot up, 
> if you
>     wish to boot from the CD press any key.
>
>     Once you have pressed a key, setup should begin.  You will see a 
> reference
>     asking if you need to load special drivers and another notice that if 
> you
>     wish to begin the ASR (Automatic Recovery Console) depress F2.  Just 
> let
>     setup run past all of that.  It will continue to load files and 
> drivers.
>
>     Then it will bring you to a screen.  Eventually, you will come to a 
> screen
>     with the option to (1) setup Windows or (2) Repair Windows 
> Installation
>     using the Recovery console.
>
>     The first option, to setup Windows is the one you want and requires 
> you to
>     press enter.  When asked, press F8 to accept the end user agreement. 
> Setup
>     will then search for previous versions of Windows.  Upon finding your
>
>     -- 
>     Michael Solomon MS-MVP
>     Windows Shell/User
>     Backup is a PC User's Best Friend
>     DTS-L.Org: http://www.dts-l.org/
>
>     "KarenC" <anonymous@discussions.microsoft.com> wrote in message
>     news:D58DE118-A8DA-46CF-B162-FB64B05F452B@microsoft.com...
>     >I ran the vbs script on Kellys Korner and received the following 
> message:
>     > "This script cannot repair your issue. The expected registry value 
> was not
>     > found."
>     >> Can someone give me advice on what to do next (in easy to 
> understand
>     > terms)?
>     >> Thank you in advance!
>
>
>

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