Re: TRYING TO REMOVE PROGRAMS

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Sharon F (sharonfDEL_at_ETEmvps.org)
Date: 02/13/04 

Date: Fri, 13 Feb 2004 12:50:00 -0600

On Wed, 11 Feb 2004 15:30:07 +0530, Ramesh [MVP] wrote:

> The install.log/uninstall.log usually contains the uninstallation
> information about a program. When you remove a program from Add/Remove
> Programs, the log files come into play and remove the corresponding
> software entries from the registry and the files in the hard disk.
>
> If the LOG files are missing, you may need to reinstall the application
> again (in the same path) and then try a clean uninstall again. In some
> cases, the application might be removed, but the entries may still exist
> in the Add/Remove Programs applet. Orphaned entries are usually a result
> of a system restore rollback operation.

Just a tag on to Ramesh's post....

One of my all time gripes about some of the "clean-up" programs is that
they list uninstall and install logs as "unnecessary files" and recommend
their deletion. Following that advice is often the cause of users finding
themselves in the OP's position - unable to uninstall, upgrade or reinstall
a particular program. I wish the folks that put out these program's would
rethink that recommendation or at least provide more information to the
user about possible ramifications. 

-- 
Sharon F
MS MVP - Windows XP Shell/User

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