W2K Pro SP4 Update Successful => LOST NIC Connectivity !!!!!

From: Ted (ted_at_chips.com)
Date: 07/19/04 

Date: Mon, 19 Jul 2004 11:25:34 +0200

On a laptop of my colleague (Compaq Presario 904ea model) with Windows 2000
Pro running OK, I updated the OS using SP4. The update was successful...NOT
a single hichup...

After reboot, I tried updating the system using the Onboard NIC by clicking
the Windows Update link provided in IE. Very soon I found out that the NIC
connectivity was NOT avaialble...

No the NIC (RTL 8139) is NOT dead...How do I know that? I uninstalled SP4
&...you guessed it...The NIC connectivity was back to normal...I could surf.
No, the TCP/IP settings were NOT initialised by SP4...The device was
detected too without any problems...just NO connection to the I-net!

Now here's the other part of the story (the more successful one I dare say).
Win XP is installed on the laptop (off course on another partition) & with
all updates (incl. SP1) on the XP version, the NIC responds w/o any issues!

CONCLUSION: Hardware is OK!

Just wondering why this actually happens...on the Win2000 Pro version

HISTORY: Tried installing SP2 & SP3 some time back (B4 SP4 came out) BUT had
the same problem.

Anyone aware of the problem & importatly the solution? My colleague is
loosing a lot of hair lately...Please help me help him keep the rest of his
hair...

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