Re: cant start up-major problem after attempted service pack 4 install

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Chuck (yadayada_at_blah.blah)
Date: 07/15/04


Date: Thu, 15 Jul 2004 16:26:54 -0700

First: Always download the entire file before installing it . . . it just is
better than trying to download pieces.
Second: You could attempt to "fix" Windows 2000, but after that . . . copy
and save your important files and then reinstall windows.
Third: In order to boot from the CD, insert the CD into the CD drive and
then start/restart the machine, if you do NOT see the option to boot from
the CD then you will need to enter your machine's CMOS/BIOS . . .
Fourth: To enter your systems CMOS/BIOS you will need to either hit your
DELETE key or your F2 key while the machine is starting -- usually, it's one
or the other. You will see plenty of options . . . don't mess with any of
them, but look for the BOOT order options and make sure that CD-ROM is
first. When you've selected the proper order (for example: CD, A drive,
hard disk) then save and exit the CMOS/BIOS . . . as long as the CD is in
the drive, you should have the option to boot from the CD when you restart .
. .
When it boots, you should see an option to "repair" the installation . . .
give that a try. -- good luck.

-- 
Chuck
"karina" <anonymous@discussions.microsoft.com> wrote in message
news:2dd5c01c46abd$37f98880$a401280a@phx.gbl...
> I was running windows 2000 pro. I wanted to install some
> new softsiteware that required service pack 2 or higher to
> be installed. i downloaded Service Pack 4 from microso9ft
> downloads page. Since the process of installing can become
> quite long, i started the procedure and then went to bed.
> when i awoke the next morning, there was some error about
> not having enough room to finish installation (i didnt
> actually see this, my boyfriend did), next thing i know is
> my computer continues to restart but never actually gets
> to start up or welcome page.
>
> I have the windows 2000 installation cd but cannot figure
> out how to boot from the cd drive on my dell latitude cpi
> laptop. so i am stuck.
> could someone tell me what i can do? also i have very
> important files and family pictures on my hard drives,
> will i ever be able to access this stuff again?
>
> any help is greatly appreciated.
> karina


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